Enterprise Cloud Support

SAP has partnered with Amazon Web Services to provide cloud solutions to clients around the world. This partnership required a certified Application Management Solutions (AMS) and Global Hosting provider, and itelligence was the clear choice.

The cloud is everywhere, but different business problems call for different cloud solutions. itelligence supports SAP’s Customer Relationship Management Rapid Deployment Solutions with three packages to address your unique business needs.

Our expertise in supporting SAP products on-premise and in our private cloud, in addition to our familiarity with flexible pricing structures, makes us the clear choice to support your CRM cloud transition.

In working with SAP’s Rapid Deployment Solutions, we deliver cloud support with:

Predictable Cost and Scope – through minimized fixed costs incurred from operation of SAP landscape.
Trusted Expertise – allows you to take advantage of best practices gained from thousands of software implementations.
Faster Time to Value – by avoiding investment costs for hardware, software and security infrastructure.
Ongoing Support – with continuous monitoring of your cloud to reduce risks and respond quickly to troublesome situations.
Simpler Buying Process – which combines preconfigured software standardized through a cloud service provider, SAP CRM, best-in-class implementation and full service support to put everything you need in one place.

itelligence Remote Administration Cloud Packages:

Silver Package

Initial Setup of 3-tier Instance and Solution Manager in the Cloud for CRM RDS Image
Minimize Risks with 24x7 Monitoring and Service Desk
Automatic Transport Management Setup
Basic Trouble Shooting – 15 Hours per Month
VPN Established from itelligence Service Center
per user per month*

Gold Package