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Customer Services
How Can Digital Humans Improve Customer Service?
Digital humans could soon be in shops and hotels near you, bringing change to the hospitality and retail industries – Thomas Normark explains.
What Is SAP’s New Field Service Management Solution? Coresystems.
Read more about how customers, field technicians, and planners profit from SAP’s acquisition of Coresystems and its field service management solution in the cloud.
How the Internet of Things Creates New Partnerships and Competitive Advantage
The IoT era is connecting not only devices, but also businesses. To remain competitive, equipment manufacturers, operators and service partners should connect business processes and IT systems. In the future, the entire lifecycle will be…
From gut feeling to projects! SAP CEC in Higher Education
Do you know the Taylor Swift fan story? A Short summary: Fan Stepanie twitters in tears she will miss a concert from her big idol. Taylor Swift with the help of an Airline Company who…