With itelligence, we have a very dependable and flexible hosting partner whose high degree of customer orientation and speed of implementation are convincing even when dealing with complex demands.
Werner Schultheis, CIO, Randstad Deutschland
HR consulting, outsourcing of human resources management or in-house services for executing major projects directly on site at the customer’s premises: Over the last 40 years, Randstad has developed into the leading employment services provider in Germany, with comprehensive personnel service concepts and conventional temporary employment offerings. The company continues to expand this outstanding position with customized services – for example, recruiting, supporting and training employees who enhance their client companies with their industry-specific expertise.
Challenges and Benefits
- Migrating all central IT systems to a new, stable and highly integrated system platform
- Accomplishment in record time
- Highly available and highly integrated system landscape
- Significant improvements in stability and performance
- 24 x 7 around the clock service
- System response times were halved by means of the utilized technology
- Safeguarding the solution against catastrophes with the Dual Data Center concept
- Hosting of the Randstad SAP applications and the central IT systems in the itelligence data center in Bautzen
About the Project
itelligence and Randstad began their first joint project: In the company’s data center in Bautzen (Germany), itelligence was able to set up a system landscape with the highest availability for around 3800 SAP ERP work stations, 3800 Business Warehouse, 3800 Portal and 3000 Customer Relationship users – in just four and a half months. Support for technical implementation was provided by becom Informationssysteme GmbH, a full-service provider for SAP from Bielefeld.
The conception, supply and installation of the technical hardware infrastructure was attended to by becom. Ultimately, it was deemed necessary to operate the SAP system landscape in the future assisted by several linked and highly available IBM pSeries servers running on IBM AIX. The system landscape is supplemented by a highly available and dynamically scalable IBM storage area network (SAN).
The move of the eight SAP production systems posed additional challenges: only one long weekend was available to take over all systems. As part of the taking over, the SAP systems were largely consolidated under AIX; a cross-platform migration of the database was also performed for all systems. Altogether, along with the ERP solution, the itelligence data center in Bautzen now also operates BI, CRM, Portal, XI, E-Recruitment, Solution Manager, Escriba printing and forms preparation as well as Unispool for print management.
Other additional Randstad systems are hosted in the itelligence data center – for example, the Citrix Server farms, Lotus Notes e-mail system, the IBM CommonStore archive system with 10 TB memory, the firewall systems and much more. As a result of the move Randstad now enjoys system availability of 99.72% – and with this a guaranteed maximum downtime of two hours and 24 x 7 around the clock support.