SAP hybris Omni-Channel Commerce

SAP hybris omni-channel commerce

Exceed Customer Expectations

With mobile devices everywhere, customers decide immediately what to buy and from whom they buy it. Competitors are just a click away. So it’s more crucial than ever to engage customers and make offers that precisely fit their needs. Whether customers visit your store, call your team, browse your webshop, or order with their smartphone: They expect a consistent experience. With the integrated best-of-breed solutions for Customer Engagement and Commerce by SAP, you give them that and more.

SAP hybris omni-commerce platform

hybris®, positioned by Gartner and Forrester as a leader, offers an omni-commerce platform that enables companies to promote and sell products via every channel and device, using a unique and powerful ‘single source single view model’, generating the lowest total cost of ownership. It minimizes risks and – by offering an optimized user experience throughout all customer touch points – provides the highest sales effectiveness and customer loyalty.


Hybris Infographic

How you benefit from Customer Engagement and Commerce

  • Engaged customers
    Connecting all your sales channel creates an unmatched brand consistency, increasing customer satisfaction and loyalty. And this leads to …
  • More sales
    In 2013, 47 percent of companies incorporating omni-channel platforms were significantly more profitable than the rest of the market. They increased their online sales up to 40 percent, and the average shopping cart size grew 21 percent.
  • Lower costs
    With a single view of all your master data, you can consolidate your IT landscape and remove redundant processes, like re-entering the same customer data for different applications. This saves time and reduces the total cost of ownership for your sales software.


Whitepaper "the impact of omni-channel commerce on supply chains"

SAP hybris Omni commerce workshop

Discover how SAP hybris commerce solutions, as part of Customer Engagement and Commerce, transform the way you do business. In a two-day workshop you will get all the information you need to enhance your commerce processes from the strategic to the operational level.

The whole event is tailored to you, as we analyze your processes and evaluate the needs of your company. From the workshop input we will develop a customized concept – based on SAP hybris solutions.

By the end, our workshop will provide:

  • High level scope
  • Budget estimation
  • High-level project plan



The Topics

  • Understanding the basics and benefits of the SAP Customer Engagement and Commerce portfolio.
  • Get to know the features and modules – from channel-independent content management to promotions.
  • Discover how companies in different industries already benefit.
  • IT integration. What you should know before implementing the software in your landscape– securely and performing at the highest level.
  • Learn about best practices and personalized strategies for starting with SAP hybris solutions, as well as estimated timelines and resource requirements.


For whom is this workshop?

Whether you are a sales or marketing manager or decide on the IT infrastructure in B2B businesses, this workshop is for you.


Register for workshop

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