Life Sciences

Proven and Stable IT Solutions for the Life Science and Pharmaceutical Industry

Stay compliant and be ready for a new technological era with validated end-to-end visibility and traceability in life sciences.

Our Approach for the Life Science Industry

Data integrity, product quality, and patient safety are the pillars of our industry. With increasingly tighter rules and regulations and growing market pressure, compliance becomes challenging.

Our SAP & CSV/CSA certified team supports you with a risk-free and validated SAP S/4HANA move to our life sciences-specific SAP solutions. With extensive experience and in-depth knowledge of the industry, we take on a process-oriented approach to deliver a documented, proven, stable, and validated platform.

Our best practice, future-proof and integrated solutions let you gain the upper hand, while we keep validation costs at bay.

What Would You Like to Know?




What Are Your Challenges in Life Sciences and Pharmaceuticals?

  • Are you struggling to adhere to increasingly strict compliance regulations?
  • Is your supply chain complex and hard to monitor, causing problems in formula- and batch management?
  • Are unconnected, time-consuming production control processes holding you back?
  • Do you lack the transparency necessary to ensure comprehensive quality management?
  • Do you want to bring together different datasets from your systems and applications in one overview?
  • Are you striving to gain more insight into your end-to-end chain?
  • Are accurate data in real time necessary for your daily business?
  • Is your current platform able to integrate new technology that is needed for Pharma 4.0?

If so, you may need to rethink your processes. And that’s where we can help you.

Go, find solutions

Life Sciences and Pharmaceutical Sub-Industries We Specialize In

The life science industry encompasses several sub-industries like blood plasma derived medicines or biotec. Which one is yours? Click through and find out in which sectors we are specialized and able to support your IT infrastructure.

Blood Plasma Derived Medicines

Our vast experience in the blood plasma industry led to the development of a set of plasma specific best practices. We combine proven SAP technology with our industry specific solutions. The consultants of our dedicated plasma team are familiar with the complex business processes and know how to work in strict GMP and validated environments.

Medical Technology

Medical technology companies need to focus more than ever on delivering faster and cheaper products that enhance patient health. Thanks to our experience with regulations, audit trail management, R&D, and UDI, we can help you focus on your core business and your customers. With our industry solution you spend less time and money on compliance.


Complying to regulations, managing high R&D costs while only a few products successfully reach the market, and keeping up with the market pace. These are just a few challenges biotech faces. Our extensive experience in optimizing GMP and FDA compliant business processes in validated environments helps you get ready for Pharma 4.0 and work more cost and productivity efficient.


Like the chemical and pharmaceutical industry, legal regulations in the cosmetics industry are incredibly stringent – but they are also unique to the sector. With many years of experience in the industry and an IT solution tailored to its specific requirements, we help you overcome the increasing challenges of the digital age – from in-process product testing and sample management to maintaining a full audit trail.

API Processing

Active Pharmaceutical Ingredients (API) are vital to any drug. They are subject to rigorous rules and regulations to ensure the API’s are safe, of high quality, and deliver a high efficacy. Our dedicated team knows the challenges in production planning, EH&S, REACH, and GxP and will help you streamline your business processes.


Over-the-counter (OTC) drugs and products are subject to stringent rules and regulations, but also compete under the market pressure of a retail environment. Our experience in GxP and FMCG environments, combined with our validated IT solutions, provide you with a future-proof and stable system. Stay compliant with any rules and regulations, while becoming more cost efficient in your daily operations.

IT Solutions and Services for Life Science Industry

It’s important to know the current challenges of an industry, but it’s even more important to know how to cope with them and how to generate new opportunities out of them.

Let’s have a closer look and find out which IT solution fits your business and requirements. Is it our complete preconfigured industry solution, called it.lifesciences, or do you need to consider a move to SAP S/4HANA and the corresponding Validated Managed Cloud?



Validated Managed Cloud

Our Preconfigured and Proven Industry Solution for Life Sciences

Discover our it.lifesciences template based on the latest release of SAP S/4HANA. It covers and improves standard business processes, complemented by industry specific best practices and functionalities taken from our 25 years of extensive experience in life sciences and pharmaceuticals. Our template and methodology are proven in different sectors like API, CMO, OTC, bio & medical technology. 

We’ve developed a powerful validated implementation methodology that is in line with GAMP5 guidelines and is thoroughly documented throughout by our own CSV experts.  

Compliance with all legal requirements
User requirements included
Industry processes covered

Sanquin Plasma Products

A solution based on solid foundations, that is delivered with no significant issues and within the agreed time.

Duco Brouwer, Vice President Supply Chain Management, Sanquin Plasma Products

Move to SAP S/4HANA and Be an Intelligent Enterprise

Comply with challenging regulations and requirements. Gain real-time insight into your entire supply chain. Optimize your process results. Pave the way for fast, data-driven decision making. Discover what it means to become an intelligent enterprise in life sciences and pharmaceuticals with the strong digital core of SAP S/4HANA.

Our life sciences consultant Ruud Nieuweboer from itelligence Benelux tells you everything you need to know about our unique Validation Services for a move to SAP S/4HANA in life sciences and pharmaceuticals. He also explains how moving to this new platform with the help of our experts guarantees a risk free, validated, and smooth transition.

Benefits of SAP S/4HANA for Life Sciences

End-to-End Traceability

A single source of truth throughout your entire chain that ensures quality and traceability from raw material to finished product and is compliant to guidelines and regulations set by GMP, EudraLex, and the FDA.

Full Supply Chain Visibility

Enable quick and accurate decision making by gaining full transparent insight into your entire supply chain. From initial customer demands to the manufacturing capacity of your production facilities. The user-centered functionalities provide you with accurate and clear information overviews in a few clicks.

Shop Floor Integration

Integrate smart technology like IoT and sensors, and seamlessly connect your manufacturing processes with other business processes for a real-time 360°-view of your entire supply chain.

Ensuring a Validated Platform

CSV certified with thorough GxP knowledge: We work with a GAMP5 compliant implementation methodology that features proven risk mitigation and is documented throughout.

Proven Industry Best Practices

Integrate SAP add-on solutions – like SAP SuccessFactors and SAP Ariba – and best practices that have already proven themselves in your industry, and with which we have extensive experience.

Future-Proof Solution

Scale up whenever your business demands it. SAP S/4HANA integrates easily with industry specific and best of breed solutions. This flexibility lets you respond quickly to changing market conditions.

Validated Implementation of SAP S/4HANA at Bilthoven Biologicals

Bilthoven Biologicals (BBio) needed a state of the art solution that could both simplify their application landscape and improve their existing business processes.

With the validated implementation of SAP S/4HANA, BBio gained a fully transparent logistics chain that is fully compliant.

Read full story

Strictly Regulated, yet Flexible

The dynamics within the pharmaceutical industry are at odds with strict regulations. Our industry-specific solutions enable customers to demonstrably comply with legislation, but also provide the necessary flexibility to respond quickly to continuously changing market conditions.

Frans Nieuweboer, Global Digital Director Life Sciences, itelligence AG

Become More Intelligent with SAP Track & Trace Solutions

Serialization with SAP ATTP for Global Compliance

Serialization is a complex subject, in which international laws and regulations, IT and logistics come together. SAP Advanced Track and Trace for Pharmaceuticals (ATTP) minimizes the costs of maintaining compliance and supports a secure supply chain.

This innovative serialization and track-and-trace solution helps pharmaceutical manufacturers validate products, integrate business processes, and communicate with regulatory bodies. In this way, the tracking software contributes to patient safety.

Learn more about SAP ATTP

Batch Management with SAP GBT for Fast Issue Solving

How can you ascertain the origin, current location, and quality of products? SAP Global Batch Traceability (GBT) makes all movements and relevant features transparent, from raw material to packed product. SAP GBT enables an effective and efficient analysis of the complete genealogy.

The batch management system links data from different sources and brings it together in one system. Using a powerful and fast search engine, organizations have access to a single version of the truth.

Learn more about SAP GBT

Integration of SAP Global Batch Traceability at Sanquin

With SAP GBT, Dutch blood bank operator Sanquin now has the ability to integrate all the batch relevant data using internal and external sources, and get a direct overview of their supply chain from a logistics and quality perspective.

This continuous ‘situational awareness’ will ultimately protect their product, their brand, and most importantly their patients.

Read full story

Thrive with Our GxP Validated Managed Services and Managed Cloud

Focus on your daily operations and deliver high quality products and services, while we make sure your validated IT systems and internal processes run smooth and in continuous compliance with Good Manufacturing Practices (GMP) guidelines.

Our Validated Managed Services will undoubtedly meet your high expectations by delivering an excellent application and unrivaled system performance.

We offer Validated Managed Services on our GxP validated private cloud environment, which is frequently audited by regulated companies. Together with our partners AWS and Azure, we also host Managed Services on a secure and stable public cloud that is GxP validated.

Click for More Details about Validated Managed Cloud Services

  • Our Integrated Management System complies with GMP and FDA (21CFR pt. 11)
  • Internal Control System verified according to international standards (ex: ISAE 3402)
  • ISO/IEC 27001:2013 certified information security management system
  • Service management system matrix certification with ITIL confirmed (V3) – ISO/IEC 20000:2011
  • Global SAP certified provider in cloud and hosting services
  • High availability SLA and high focus on risk free Managed Services
  • Extensive disaster recovery options
  • Keeps company critical applications stable at all times
  • Meets 21CFR and EudraLex requirements
  • Possibility to host your solution in a public or private cloud, which makes hyper scaling an option
  • Latest SAP S/4HANA innovations are available in the cloud

Life Sciences Expert Blog

All articles

Trust Our Life Sciences Expertise

We have been around for more than 25 years, working side by side with companies in life sciences and pharmaceuticals to improve their business processes, while continuously maintaining end-to-end compliance with the increasingly strict rules and regulations. To cater to your industry specific needs, we’ve developed a templated SAP industry it.lifesciences solution that can be up and running in accordance with GxP in a short period of time and makes use of proven accelerators.

We are an experienced SAP recognized partner, highly skilled and experienced in validated software implementations, Validated Managed Services, and Validated Managed Cloud. Whatever you need, we deliver risk-free, stable, and proven solutions that make your company thrive and get you ready for this technological era. Get to know us.

SAP Partner Packaged Solution – it.lifesciences


Industry experts




Years in life sciences

Norbert Rotter, CEO itelligence AG and NTT DATA Business Solutions

Life science and pharma is one of our strategic global growth industries. Our SAP life science and pharma solutions create value and support our customers’ transformation into intelligent enterprises. With innovative solutions and validated services, we enable our customers to stay innovative in a highly regulated industry.

Norbert Rotter, CEO itelligence AG and NTT DATA Business Solutions

How Companies Benefit from Our Life Sciences Experience

Bilthoven Biologicals

With the itelligence it.lifesciences for pharmaceuticals template alongside SAP ERP and a Management Execution System, Bilthoven Biologicals is now in control of the entire integrated supply chain.

Read more

Sanquin Plasma Products

With SAP ATTP Sanquin Plasma Products minimises the costs to remain compliant and supports a safe supply chain.

Read more


Zinpro wanted an ERP that would grow as its own operations expanded, and knew their current platform was not robust enough to provide that infrastructure.

Read more


With the introduction of SAP Sales Cloud and SAP Cloud Platform Integration, Synthomer's sales people now have an ideal tool for day-to-day business, as customer data is available online and offline.

Read more

Vetter Pharma

Vetter Pharma implemented a new HR system landscape with the help of itelligence and thus, sets the beginning of their journey into the digital world with SAP SuccessFactors.

Read more

Werner & Mertz GmbH – itelligence Application Management Service as Performance Guarantee

The manufacturer benefits from the scalable itelligence Application Management Service (AMS) and thus makes the IT processes efficient. Werner & Mertz can now fully concentrate on day-to-day business and rely on itelligence's 24/7 on-call service.

Read more

UCB Innere Medizin

With the Business ByDesign cloud solution, UCB Innere Medizin benefits from a scalable, low-maintenance solution that operates to the most stringent security standards.

Read more

Mercer International

Automation, agility, speed and efficiency: This sums up the new approach to Application Management. Scarce company resources in terms of staff and SAP knowledge are handled with ease by the itelligence AMS team.

Read more

DuPont, Copenhagen, Denmark

The BPC training project at DuPont in Copenhagen was executed as a 30 day BPC trial, where the EPM team members at the former Danish-owned company Danisco received training in the BPC software.

Read more

Cheminova, Harboøre, Denmark

Cheminova’s bottling lines operate around the clock and the group is active in many parts of the world. Thus, the stability of the ERP system’s operations 24 hours a day is crucial for the company.

Read more

Detailed Insights of Our Experts into Life Sciences

Eager to Find the Right Formula for Pharmaceutical Challenges?

Our preconfigured IT solution for life sciences combines security with enhanced functionality and cost-effective compliance for all pharma processes.

Download now

Are You Still Struggling with Strict Compliance Rules in the “World of Beauty”?

Our solution it.lifesciences for cosmetics covers all production compliance requirements. Close process gaps and keep up with regulations.

Download now

Strategic Guide "Enhance HR Processes to Improve Shop Floor Safety in the Life Science Industry"

By bridging gaps between HR and core processes, life sciences companies can ensure compliance, improve safety, and secure their future.

Download now

SAP Whitepaper "The Intelligent Enterprise for the Life Science Industry"

Read how SAP plans to simplifiy collaboration in the industry. What is a digital health sciences network and where will the industry go?

Download now

Speak to Us Today

Are you searching for answers or would you like to receive more information on life science industry? Do you want more detailed advice from our expert or wish to book one of our life science workshops?

Just contact us – we will be glad to help you


Frans Nieuweboer

Director Life Sciences & Chemicals BNL, Global Digital Director Life Sciences, itelligence AG

Contact me via LinkedIn

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