All you need to know in order to face the challenge of adopting and maintaining an agile service management, practiced in development, in your normal operation.
How to Bring Agility in Your Service Management and Why at All?
所有职位 Dirk Fuhrmann
Bimodal, Trimodal, Multimodal: What Role Does IT Service Management Fulfill?
Ever-faster innovation cycles, and increasingly complex IT landscapes makes a IT Service Management inescapable
Dirk Fuhrmann
职位名称
Service Delivery Manager
传记
For more than 10 years, Dirk Fuhrmann has been at home in the IT industry. In this area he takes on the position of a Service Manager as well as ITSM and ITOM consultant. In his role as Service Manager he is responsible for itelligence’s Managed Services, always having the focus on customer orientation. Due to his enthusiasm for ITSM topics, he is a reliable contact person for newly emerging trends and already established standards within the company.
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