Customer demands are changing: they want solutions, not products. Your business needs an IT strategy aligned with customer experience to keep up with the digital age.
Customer-Centric IT Is Key to an Unforgettable Customer Experience
SAP C/4HANA
Tempted to Buy, Motivated to Stay – with Automated Customer Service
Service employees need to know their customers, both online and offline. With the right data strategy, you can approach customer problems proactively and increase revenue with suitable cross-selling.
Omnichannel Commerce: Shine on All Channels
In store, online, and on social media – do you impress your customers on all channels? With market demands changing, omnichannel commerce is more important than ever.
Customer Loyalty: Sell Emotion to Win Customer Hearts
The internet gives customers more options than ever before. To achieve customer loyalty, you must understand what customers want and connect with them emotionally.
Planned Spontaneity: Increase Profit with Real-Time Marketing
Businesses sell much more than just products: With real-time marketing in the digital age, they create awareness and offer customers an entirely personal experience.
Our experts
Author Marco Emmenegger
SAP Expert Consultant / Projektleiter MAS Business Consulting Die Füsse im ÖL, die Hände an den “Things“ und das Gehirn in der Cloud: Als SAP Expert Consultant bei itelligence in der Schweiz bewege ich mich einerseits in der klassischen ERP Welt als Modulberater in den Bereichen SD, CS, PM bis zu generellen… View all 1 posts
Author Mark Albrecht
Vice President Global Head of Innovation, itelligence AG As Vice President Global Head of Innovation at itelligence AG, Mark Albrecht is responsible for the adoption and deployment of the latest SAP Technologies and SAP Leonardo based Innovations into the worldwide organization of itelligence and NTT Data. In addition, he is responsible for… View all 11 posts
Author Christian Lindner
Expert UX Design, itelligence AG Christian Lindner is an expert in UX design at the center of excellence for user experience at itelligence AG. He also works there as a project manager in the product development department. His main areas of experience include SAP Mobility and SAP Fiori. He… View all 1 posts
Author Oliver Schöps
Head of Sales – Products & Cloud Solutions Since 2009, Oliver Schöps has been working in the field of IT product sales. After working in a software systems house in the B2B/EDI context, he moved to itelligence and took over the specialist sales unit for integration products (it.x-products & SAP NetWeaver PO)… View all 1 posts
Author Tomas Vindeloev
Principal Expert, CEM LoB I work with Customer Experience (CX), and thereby business development in the CEM team. CX is a customer interaction with a company. Anything that affects a customer’s perception and the customer’s decision to return or not. A good customer experience, is a great potential… View all 1 posts
Author Jörg Oberdieck
Head of Global Digital Practice – Customer Engagement & Commerce, Global Field Consulting For more than 25 years Jörg has been working in the IT industry. Starting off as a developer for ERP solutions and distribution logistics, he has subsequently gained broad experience as a project manager and consultant in various SAP Hybris projects since 2007. Jörg… View all 6 posts
Author Andy Steer
Chief Technology Officer I have responsibility for defining and driving the evolution of the business in step with our customers and partners. I spend most of my time listening and learning from 3 sets of people; our customers, our partners and our employees to ensure that we… View all 10 posts
Author Ole Mose Nielsen
Starting as a SAP front-end developer 15 years ago my interest has always been the new technologies. Even when my focus moved from being a developer to Project Management, Business Consultant, Advisor, Enterprise Architect and Manager. Today my specialty is User Experience (UX), which… View all 13 posts
Author Christian Schmidt
Director Data ＆ Intelligence, Innovation Technologies I am the Director Innovation Technologies for itelligence. View all 2 posts
Author Martin Tieves
Technology Consultant (Process/ Cloud Integration) With focus on process and cloud integration I am working for the itelligence AG since 2013. In this regard I have specialized on the platforms SAP NetWeaver Process Integration and SAP HANA Cloud Integration. Especially, the fast growing field of hybrid cloud solutions is… View all 1 posts
Author Thomas Nørmark
Director, Innovation & Technology I am a LoB director at itelligence Nordic, located in Denmark. I work in both management, product development, consulting and innovation. Since 2004, I have been working in several huge implementation projects as team lead, architect and implementation consultant. Recently I have started focusing… View all 7 posts
Author Steen Schledermann
Director GRC lob, itelligence Nordic With 15+ years of experience in the MedTech industry developing and providing medical devices software solutions and Software-as-a- Service in the Healtcare market I gained substantial operational experience in the fields of Quality Assurance, Regulatory Compliance, IT operations and Information Security Management. In 2010… View all 1 posts
Author Bill Strasser
Senior Vice President, Managed Services, itelligence North America Bill Strasser is Senior Vice President of Managed Services for itelligence. He has more than 20 years in a variety of industries, including Automotive, Manufacturing and Medical Devices, with a focus on building IT organizations that partner with the business to gain significant value… View all 3 posts
Author Jakob Fogt
Nordic Sales Manager LoB, GRC, Sales I see data as one of the most valuable assets of all companies. As a businessperson, my focus is always how IT can support organizations in their decision-making and thereby improve business. ”Without data, you´re just another person with an opinion” W.Edwards Deming, Data… View all 1 posts
Author Ingrid Sandmo Hannevig
Junior Sales Executive As a sales executive at itelligence Norway, my responsibility is to ensure continuous collaboration with existing customers, as well as driving opportunities with new prospects. This entails both managing sales processes as well as account management within our installed base. I have a bachelor… View all 0 posts
Author Hans Kourimsky
Head of Global Supply Chain Digital Practice Hans Kourimsky is the head of the global digital Supply chain practice at itelligence. Since 2000, he has been active in supply chain implementations of SAP software. As a specialist with long-term and far-reaching expertise, Hans Kourimsky is in charge of strategic development and… View all 1 posts
Author Ulrich Meine
Head of Global Managed Services Product Management Ulrich Meine has been working in the information technology industry for about 20 years. He held several positions at IT service companies as well as in other industries. His work always focussed on SAP technology and data center system operations. He joined itelligence in… View all 10 posts
Author Ingo Jochim
Manager - Cloud Implementation Ingo Jochim has worked for itelligence as Senior Architect in Dresden since 2010, focusing on implementation and automation of large cloud environments. Ingo has more than 15 years experience in data center operations and likes Enduro off-road races. View all 1 posts
Author Robin Hartmann
Business Development Manager Innovation & Portfolio, itelligence AG Together with our whole team I am, in my position as Business Development Manager for Innovation & Portfolio, responsible for optimization and enhancement of the itelligence portfolio. In doing so, we push ahead a lot of fascinating innovations. Thanks to my additional involvement in… View all 2 posts
Author Torben Seebach
Director Business Analytics Catalyst and Business Analytics expert with a focus on emerging technologies and new approaches to business analytics. Specialties in Visualisation, Usability, BigData, Datawarehousing and Qlik. Qlik Luminary and part of the Early Adopters group. View all 7 posts
Author Ansgar Weege
Consultant My name is Ansgar Weege. I'm working as a consultant for MM and WPB at itelligence AG. View all 1 posts
Author Thomas Grandjean-Thomsen
Senior Expert, BusinessObjects & Tableau As long as I can remember, I have gathered data to do statistics on everything. From how many goals I scored as a kid, running around playing football in the garden, to the first day of the year the temperature exceeded 20 degrees, so… View all 4 posts
Author Norbert Rotter
Chief Executive Officer A qualified bank clerk, Norbert Rotter studied business administration at the University of Paderborn and the University of Limerick, Ireland. In 1995, he began his extensive career at the Bielefeld office of the global audit company KPMG Deutsche Treuhandgesellschaft AG, where he was responsible… View all 1 posts
Author Wolfgang Möller
Global Director Discrete Industries & Internet of Things For more than 25 years Wolfgang Möller has been working in the SAP business. As consultant, project leader, and management consultant, he has operated in a lot of international projects. At itelligence, since 2000, Wolfgang Möller is responsible for the automobile industry and, for… View all 9 posts
Author Simen Huuse
Principal Expert, Innovation & Technology Simen is Norwegian native, currently stationed in Palo Alto, California. At itelligence he is a Principal Expert for Innovation and Technology and part of the Global Business Solution Team. He loves innovating with SAP tools, and has done so for over 10 years. He… View all 5 posts
Author Bret Applegate
Senior Manager, Managed Services Customer Engagements Bret Applegate is a senior SAP Technical Professional with 15 years of IT industry experience, serving in a variety of roles ranging from SAP Basis Consultant, SAP Basis Lead, SAP Technical Architect, Hosting Delivery Manager for the itelligence Managed Cloud division, and, finally, in… View all 4 posts
Author Henrik Bruentrup
Global Business Solutions Bielefeld-based Henrik Bruentrup has been active in multiple international projects as well as the maintenance of a global Demo landscape. His focus hereby lies on Frontend/Gateway related activities, consisting of the setup, implementation and maintenance of SAP’s new UX Fiori 2.0 and the integration… View all 1 posts
Author Martin Dideriksen
Principal Expert, Qlik LoB Following a career within retail, I suddenly became responsible for the Business Intelligence in a larger Danish Department Store back in 2007. Since then I have never looked back and has now been involved in many various projects. My specialties are Qlik and data… View all 0 posts
Author Jørgen Ervik
Finance Consultant and Presales Consultant Jørgen works with finance solution advisory and supports the implementation of finance and management accounting in SAP. His background is a master in Business Administration and Economics from NHH - Norwegian School of Economics. View all 0 posts
Author Bo Andersen
Senior Sales Manager For the last five years, I’ve headed up international sales of itelligence products. Living in Germany, I’m acting out of itelligence Nordic. I work primarily as business developer, doing enablement of local sales staff as well as support sales and presales activities in the… View all 1 posts
Author Emery Streit
Practice Manager, SAP Solution Manager Emery Streit is currently the Practice Lead for the itelligence North America SAP Solution Manager program. He specializes in Application Lifecycle Management and support processes/tools for SAP Centers of Excellence. He has over 15 years of experience with IT Service Management and ITIL processes,… View all 1 posts
Author Tom Saeys
Solution Director Innovations Technologies Tom Saeys is Solution Director at the Innovations Technologies team at itelligence. He is responsible for the Blockchain development and strategy at itelligence. As a member of the Education Competence Center at itelligence BNL, he leverages the it.education solution as a global standardized template.… View all 2 posts
Author Jacob Wesenberg
Director, Innovation & Technology LoB Technical SAP expert within with in ermerging technologies like mobile, UX, Iot, Bots, AI etc. I’m working in the space between business needs and technological possibilities in order to identify the right technical building blocks to suit business requirements. My background is SAP technology… View all 2 posts
Author Inga Vogel
Head of International Marketing Head of International Marketing, responsible for the content/campaign factory as well as liaison between our global marketing community, external and internal partners. View all 1 posts
Author Telmo da Rocha Pereira
Director, Innovation & Technology Telmo is a Portuguese native, but now with firm roots in Oslo, where he is the Innovation & Technology LoB Director for itelligence Norway. With 10 years of experience as developer, team leader, manager and strategy responsible, he is enthusiastic to work with technological… View all 1 posts