How to strengthen your employees' engagement and loyalty? Motivate your people with first-class job experiences.
HR departments have evolved over time, but the term “Human Resources” suggests a now outdated viewpoint: that employees are a resource. The move to Human Capital Management (HCM) reflects a more data-driven approach, but that term doesn’t quite capture industry best practices when it comes to leveraging your employees’ performance.
Today, the world’s most successful companies no longer treat their people as resources or as capital but rather as important stakeholders to be invested in. They call the practice Human Experience Management (HXM).
But, that’s not all – the challenges for people departments have also become much more demanding at the same time.
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Though strategic human experience management has become crucial for success, the shift from HR to HXM is about more than a simple name change: it’s about measuring and adapting a business based on how employees feel. This is harder than it sounds.
Studies show most managers think they are doing a good job of people management, but few employees feel the same way. Reasonable Human Experience Management can only be achieved by committing to programs that support employee engagement by using proper performance management, learning management, and employee development.
What you have been tracking in your existing HR software since years is O-data, or operational data about tangible activities. These data refer to the information HR departments traditionally rely on to make decisions about talent management. They include new hires, job search success, employee turnover, bonus assessments and organizational changes. The information often answers “What?” questions and is important for your operational management. But that’s just the beginning to understand the employee experience.
X-data, or experience data, tell the story from the employee’s side. The data help you answer the question, “Why?”, for example: “Why do you like your job?” or “Why don’t you feel fulfilled?”. This information allows you to better understand and support employees and empower them to perform to their highest level. As technology becomes ever more integral in work life, these experience data become more important. According to SAP, a whopping 70 percent of millennials say a bad experience with technology could lead them to quit a job.
Source: Qualtrics Study, 2020
As a global go-to-market partner to SAP Qualtrics, we offer you the entire SAP portfolio, including SAP Analytics Cloud and Experience Management (XM) solutions from SAP Qualtrics.
With SAP Qualtrics’ employee surveys you get answers to questions like “Was your onboarding process successful?” and “Do you have a trustful relationship with your superiors or coworkers?”. By analyzing these experience data, you get intelligent insights in your employees’ emotions and this allows you to better serve your people’s needs. Employee-focused products and services are key for future growth as they impact business outcomes such as employee lifetime value, talent recruitment, and people retention.
To guarantee success, HR processes must be made more efficient. This enables your employees to focus on your core business. You should also manage recruiting and onboarding in a defined manner to ensure that your people have a positive employee experience.
According to SAP, companies that invest in employee experience see three times the revenue per worker and 40 percent lower employee turnover, compared to companies that don’t. Such investment can also bring 17 percent higher productivity per person.
Go beyond traditional HR software. With SAP SuccessFactors you can digitalize your entire personnel processes from data management to correct payment administration and gain more time for strategic tasks. And, what’s more: You offer your people a modern working environment, intuitive solutions, and – in combination with our SAP Qualtrics solutions – role-based positive employee experiences.
SAP Qualified Partner-Packaged Solutions combine state-of-the-art SAP software with our services and intellectual property based on 30+ years of experience.
Our it.talent managementR2R pre-defined, agile implementation approach allows us to accelerate the deployment of SAP SuccessFactors HXM solutions. You’ll get the complete implementation package at a fixed price and with a fixed timeline. Our all-round packages include pre-delivered best practices, tools, and content. Thanks to our remote delivery model, you can profit from reduced deployment costs. Trainings, guides, and documentations are included.
With our cloud-based offering, you’ll reap the benefits of industry-leading solutions in a matter of weeks.
it.data guardianADD maps and combines all relevant data elements to improve, assure, and safeguard HR data quality. With our solution you can validate master data across decentralized systems – from payroll to telephone systems. In doing so, it.data guardianADD creates a solid data foundation for a broad range of HR activities such as data analytics and reliable reports. it.data guardianADD ensures that all master data is verified and supports GDPR-compliant HR policies. Data can be integrated from a variety of sources, ranging from Microsoft Excel to Oracle Database.
As a trusted SAP partner, we have 30+ years of experience with SAP platforms, such as SAP SuccessFactors HXM Suite, SAP S/4HANA, and other HR technologies. Indeed, since 2012, our 220+ certified SAP consultants have completed 260+ SAP SuccessFactors projects for more than 160 customers.
Our experts are familiar with all HR topics and know about the great challenges of driving digital transformation beside your daily work. In view of complex HR laws and orders, differing in each country, you are on the safe side with us. Our global acting HR experts track country-specific regulatory changes and develop local best business practices.
We understand your market, your industry, and your technology. Our local proximity, global capabilities combined with our employees’ values allow us to be always close to our customers. Based on this, we develop individual solutions for you and transform your requirements into long-lasting business solutions. This is how we build trusting partnerships and create added value for you.
SAP cloud technology enabled us to build the best HR system to support our global workforce, which has modernized and improved the employee experience.
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