The current market has more products and points of sale than ever before. Customers can choose when and where they want to purchase a product using a variety of payment methods such as cash, card, PayPal, and even contactless payment via mobile devices. While this presents a wider range of opportunities to generate revenue, companies must rise to the challenge of multichannel commerce by managing numerous sales processes and maintaining high volumes of data.
There are many considerations to take into account in order to succeed with this. Vendors require real-time product, service, and customer data to complete transactions quickly and accurately. On top of this, product catalogs should continuously be updated to ensure consistent, accurate information. Reporting on sales activities is also important for identifying where sales processes are running smoothly and where there is room for improvement. B2B and B2C enterprises of all sizes can achieve this by implementing an integrated POS solution.
If your answer to any of these questions is ‘no’, it.cash&countersales might be what you’re looking for. The AddOn from itelligence can be integrated directly into your SAP ERP system and gives you greater transparency and control over sales to support a multichannel commerce strategy.
Keeping track of multiple applications and tools that are not synchronized with one another can be challenging. it.cash&countersales comprises every feature expected at a checkout. Instead of having different tools for recording receipts, invoices, cash flow, and product specifications, it.cash&countersales consolidates all aspects of a cash register into your central SAP system. It can also connect with gateways and banks to support credit and debit card payments.
it.cash&countersales was designed to be integrated directly into SAP systems. This enables you to get started with the AddOn quickly and results in faster adoption times and higher user acceptance. The module expands the standard SAP order-to-cash process via the UI5 front-end data capture. Other key functions, such as pricing and customer master data, are covered by standard SAP features.
Vendors now must be active in different nations and markets to be competitive. However, there are many factors to consider when operating in multiple countries, such as different regulations and languages. it.cash&countersales supports your customer base and business in any location. The AddOn features a wide variety of currencies and languages and can be adapted to meet regional business practices.
Managing numerous points of sale can be difficult due to the different payment methods and sales processes for each one. In this situation, an integrated POS is essential.
With a cash and counter sales solution, you manage all transactions and relevant processes from a single platform. In this way, your entire operation works in harmony. You can keep track of all customers from a centralized source. As a result, you gain more time to focus on growing your business rather than being bogged down by administrative tasks.
Securing transactional data is vital, particularly in light of the GDPR measures recently introduced. A vulnerable system could lead to loss of profit, poor customer retention, and even legal action.
it.cash&countersales uses the underlying SAP security model, meaning you do not need to implement additional measures. All sales that go through the AddOn are protected by your existing SAP architecture. You can continue implementing your multichannel commerce strategy with peace of mind.
When developing it.cash&countersales, we used our experience from international B2C and B2B markets to regularly add new features. This ensures that you give your sales team the tools they need – even as consumer habits change.
What about Omnichannel Commerce? As retail industry experts, we help you master new IT challenges. Read more in our industry brief.
DownloadImplement Effective Multichannel Commerce by Integrating POS Processes.
DownloadWith more than 6,000 customers worldwide, itelligence has been a trusted partner for business of all sizes for over 30 years. We work closely with SAP and design our own it.x-products to add extra functions to existing SAP solutions. Our portfolio ranges from SAP consulting and licensing, to SAP industry solutions, up to application management services and hosting.
As a member of the NTT DATA group, we have leading-edge resources available to support you and provide thought leadership. With data centers located throughout the world, we deliver support wherever you need it.
Sounds interesting? We provide more technical details and product information in regard to scope and requirements in our AddStore. Here, you can also ask for a demo, get in contact with an expert or ask for an offer.
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