The way people communicate with technology is about to transform. Digital Humans are a new way of letting your customers experience personalized top quality service without increasing costs, by combining the ease of natural human interactions with complete up-to-date knowledge.
Digital humans combine machine learning, speech recognition, natural language processing and conversational AI to create an emotional connection. As emotions are a key factor in customer service and driving purchase behavior, it is no surprise that digital humans outperform the traditional self-service portals and chatbots in this task.
itelligence has developed it.human platform, where customers can create their own Digital Humans to suit their needs. In need for a digital receptionist? A digital sales clerk? A digital tour guide?