Customer demands are changing: they want solutions, not products. Your business needs an IT strategy aligned with customer experience to keep up with the digital age.
Customer-Centric IT Is Key to an Unforgettable Customer Experience
Public Cloud Services
Tempted to Buy, Motivated to Stay – with Automated Customer Service
Service employees need to know their customers, both online and offline. With the right data strategy, you can approach customer problems proactively and increase revenue with suitable cross-selling.
Omnichannel Commerce: Shine on All Channels
In store, online, and on social media – do you impress your customers on all channels? With market demands changing, omnichannel commerce is more important than ever.
Customer Loyalty: Sell Emotion to Win Customer Hearts
The internet gives customers more options than ever before. To achieve customer loyalty, you must understand what customers want and connect with them emotionally.
Planned Spontaneity: Increase Profit with Real-Time Marketing
Businesses sell much more than just products: With real-time marketing in the digital age, they create awareness and offer customers an entirely personal experience.
Managed Cloud Services – Part 2: Free Up IT Resources
Learn how a managed services provider helps you eliminate menial IT tasks, frees up resources, and enables you to add real value to your business.
Managed Cloud Services – Part 1: Overcoming Cloud Challenges
As the business becomes more digital, the number of platforms and the complexity of them increases. Switching to managed cloud services presents many solutions to cloud challenges.
Gérer le cloud, partie 2 : Appréhender la complexité du cloud
Les stratégies multi-cloud et cloud hybride sont en hausse – pour de nombreuses bonnes raisons. Dans notre dernier article (ici), nous avons discuté des raisons pour lesquelles les entreprises transfèrent de plus en plus de…
AWS Self-Assessment: How You Can Use Public Cloud for SAP More Flexibly
Inspiration for a self-assessment: Find out whether it makes sense to use AWS public cloud as a production environment for your SAP applications.
GDPR and SAP: Is Compliance Possible in the Public Cloud?
The EU General Data Protection Regulation (GDPR) is fast approaching. Find out what implications this has for running SAP applications in the public cloud.
Nos experts
Auteur Bret Applegate
Senior Manager, Managed Services Customer Engagements Bret Applegate is a senior SAP Technical Professional with 15 years of IT industry experience, serving in a variety of roles ranging from SAP Basis Consultant, SAP Basis Lead, SAP Technical Architect, Hosting Delivery Manager for the itelligence Managed Cloud division, and, finally, in… Voir ses 4 publications
Auteur Ingo Jochim
Manager - Cloud Implementation Ingo Jochim has worked for itelligence as Senior Architect in Dresden since 2010, focusing on implementation and automation of large cloud environments. Ingo has more than 15 years experience in data center operations and likes Enduro off-road races. Voir ses 1 publications
Auteur Norbert Rotter
Chief Executive Officer A qualified bank clerk, Norbert Rotter studied business administration at the University of Paderborn and the University of Limerick, Ireland. In 1995, he began his extensive career at the Bielefeld office of the global audit company KPMG Deutsche Treuhandgesellschaft AG, where he was responsible… Voir ses 1 publications
Auteur Henrik Bruentrup
Global Business Solutions Bielefeld-based Henrik Bruentrup has been active in multiple international projects as well as the maintenance of a global Demo landscape. His focus hereby lies on Frontend/Gateway related activities, consisting of the setup, implementation and maintenance of SAP’s new UX Fiori 2.0 and the integration… Voir ses 1 publications
Auteur Simen Huuse
Principal Expert, Innovation & Technology Simen is Norwegian native, currently stationed in Palo Alto, California. At itelligence he is a Principal Expert for Innovation and Technology and part of the Global Business Solution Team. He loves innovating with SAP tools, and has done so for over 10 years. He… Voir ses 5 publications
Auteur Oliver Schöps
Head of Sales – Products & Cloud Solutions Since 2009, Oliver Schöps has been working in the field of IT product sales. After working in a software systems house in the B2B/EDI context, he moved to itelligence and took over the specialist sales unit for integration products (it.x-products & SAP NetWeaver PO)… Voir ses 1 publications
Auteur Thomas Nørmark
Director, Innovation & Technology I am a LoB director at itelligence Nordic, located in Denmark. I work in both management, product development, consulting and innovation. Since 2004, I have been working in several huge implementation projects as team lead, architect and implementation consultant. Recently I have started focusing… Voir ses 5 publications
Auteur Andy Steer
Chief Technology Officer I have responsibility for defining and driving the evolution of the business in step with our customers and partners. I spend most of my time listening and learning from 3 sets of people; our customers, our partners and our employees to ensure that we… Voir ses 10 publications
Auteur Hans Kourimsky
Head of Global Supply Chain Digital Practice Hans Kourimsky is the head of the global digital Supply chain practice at itelligence. Since 2000, he has been active in supply chain implementations of SAP software. As a specialist with long-term and far-reaching expertise, Hans Kourimsky is in charge of strategic development and… Voir ses 1 publications
Auteur Emery Streit
Practice Manager, SAP Solution Manager Emery Streit is currently the Practice Lead for the itelligence North America SAP Solution Manager program. He specializes in Application Lifecycle Management and support processes/tools for SAP Centers of Excellence. He has over 15 years of experience with IT Service Management and ITIL processes,… Voir ses 1 publications
Auteur Ulrich Meine
Head of Global Managed Services Product Management Ulrich Meine has been working in the information technology industry for about 20 years. He held several positions at IT service companies as well as in other industries. His work always focussed on SAP technology and data center system operations. He joined itelligence in… Voir ses 10 publications
Auteur Robin Hartmann
Business Development Manager Innovation & Portfolio, itelligence AG Together with our whole team I am, in my position as Business Development Manager for Innovation & Portfolio, responsible for optimization and enhancement of the itelligence portfolio. In doing so, we push ahead a lot of fascinating innovations. Thanks to my additional involvement in… Voir ses 3 publications
Auteur Christian Schmidt
Director Innovation Technologies for itelligence I am the Director Innovation Technologies for itelligence. Voir ses 1 publications
Auteur Jacob Wesenberg
Director, Innovation & Technology LoB Technical SAP expert within with in ermerging technologies like mobile, UX, Iot, Bots, AI etc. I’m working in the space between business needs and technological possibilities in order to identify the right technical building blocks to suit business requirements. My background is SAP technology… Voir ses 1 publications
Auteur Bo Andersen
Senior Sales Manager For the last five years, I’ve headed up international sales of itelligence products. Living in Germany, I’m acting out of itelligence Nordic. I work primarily as business developer, doing enablement of local sales staff as well as support sales and presales activities in the… Voir ses 1 publications
Auteur Bill Strasser
Senior Vice President Managed Services, itelligence North America Bill Strasser is Vice President of Managed Services Customer Engagements at itelligence. With more than 18 years of IT & Supply Chain leadership in Automotive, Manufacturing and Medical Device, he is responsible for itelligence’s Managed Services Pre-Sales, including Managed Cloud and Application Management Services… Voir ses 1 publications
Auteur Wolfgang Möller
Global Director Discrete Industries & Internet of Things For more than 25 years Wolfgang Möller has been working in the SAP business. As consultant, project leader, and management consultant, he has operated in a lot of international projects. At itelligence, since 2000, Wolfgang Möller is responsible for the automobile industry and, for… Voir ses 9 publications
Auteur Jörg Oberdieck
Head of Global Digital Practice – Customer Engagement & Commerce, Global Field Consulting For more than 25 years Jörg has been working in the IT industry. Starting off as a developer for ERP solutions and distribution logistics, he has subsequently gained broad experience as a project manager and consultant in various SAP Hybris projects since 2007. Jörg… Voir ses 6 publications
Auteur Inga Vogel
Head of International Marketing Head of International Marketing, responsible for the content/campaign factory as well as liaison between our global marketing community, external and internal partners. Voir ses 1 publications
Auteur Marco Emmenegger
SAP Expert Consultant / Projektleiter MAS Business Consulting Die Füsse im ÖL, die Hände an den “Things“ und das Gehirn in der Cloud: Als SAP Expert Consultant bei itelligence in der Schweiz bewege ich mich einerseits in der klassischen ERP Welt als Modulberater in den Bereichen SD, CS, PM bis zu generellen… Voir ses 1 publications
Auteur Stefan Hoffmann
Industry Solutions Principal, WSD, itelligence Inc. Stefan Hoffmann is an Industry Solutions Principal for itelligence North America focused on the Wholesale Distribution Industry. In this role he specializes in helping wholesale distributors with enterprise resource planning, digital technology and process transformation. Hoffmann has more than 25 years of experience in… Voir ses 6 publications
Auteur Tom Saeys
Higher Education Solution Architect, Global Solutions Team I’m a Higher Education Solution Architect working in the Global Solutions Team. Together with the Education Competence Center We leverage the it.education solution to a Global Standardarized Solution. I have +15 years of experience in SAP Higher Education and a natural interest in new… Voir ses 2 publications
Auteur Mark Albrecht
Vice President Global Head of Innovation Als Vice President Global Head of Innovation bei der itelligence AG ist Mark Albrecht verantwortlich für die SAP Innovationen, sowie Adaption der neusten SAP Technologien mit dem Schwerpunkt auf die Key-Technologien im Bereich SAP Leonardo, sowie die übergreifende Koordination und Abstimmung mit den Landesgesellschaften,… Voir ses 5 publications
Auteur Ansgar Weege
Consultant My name is Ansgar Weege. I'm working as a consultant for MM and WPB at itelligence AG. Voir ses 1 publications