Upgrade your sales and marketing processes for the digital, customer-driven era.
In the digital age, customer engagement has taken on a new importance. Close collaboration between sales and marketing is crucial; professionals from both teams should support each other even as they accompany the customer throughout his or her journey. Marketers and salespeople must be able to communicate with interested parties via any channel, providing a consistent, tailored service. They also have to be equipped to answer queries, dispel doubts, and explain why their offering is the perfect fit. When it comes to facing the challenges of modern-day sales, clever tools for marketing analysis and campaign management can prove invaluable.
Benefit from our vast experience in tried-and-true CRM projects as well as future-oriented SAP Hybris transformation projects. With over 50 SAP Hybris implementations across a range of organizations and industries, and over 250 SAP Hybris consultants, we help our customers around the globe achieve sustained business growth.
And due to our close relationship with SAP, we are involved in the development of new solutions from the outset. Moreover, our experts are present in 24 countries, meaning that you can rely on our expertise and round-the-clock support wherever you are.
With access to a wider variety of online shopping channels, today’s customers are more empowered than ever before. Companies must interact at multiple touch points and provide a shopping experience that is unique to the individual.
With the help of the structured customer data from the SAP Hybris Cloud for Customer and SAP ERP, we can keep an eye on all customer activities. We can also guarantee holistic supervision of the highly complex projects worldwide due to the mobile solution. Thanks to competent consultancy and professional project methodology, we launched the system with no difficulty.
DEVK has around 4 million customers in Germany with over 14 million risks in all insurance areas. DEVK is the third biggest household insurer, the fifth biggest car insurer and the sixth biggest liability insurer in Germany, according to number of contracts. Its headquarters are in Cologne.
Introducing 'living roadmaps', itelligence combines SAP support with Service Delivery, Project Management and Business Transformation. ECTP was central to the engagement methodology with seamless communication, synchronised activities and a platform that would ensure the business runs effectively.
The manufacturer benefits from the scalable itelligence Application Management Service (AMS) and thus makes the IT processes efficient. Werner & Mertz can now fully concentrate on day-to-day business and rely on itelligence's 24/7 on-call service.
Requirements in the digital age are changing in such a way that applications are enhanced across the entire lifecycle as well as being operated by IT providers. In this case, Bühler Motor relies on the Application Management and Managed Cloud Service by itelligence.
Der Anspruch im digitalen Zeitalter verändert sich. In diesem Sinne setzt Bühler Motor auf den itelligence AMS. Der Motorenhersteller profitiert somit von Upgrades, Releasewechsel und Weiterentwicklungen der SAP Applikationen.
Secure system operation in the itelligence data center and fast response times to SAP requests are just some of the many benefits. In addition to the usual core business, the further development of SAP applications outside of day-to-day business is also sought.
Ein sicherer Systembetrieb im itelligence Rechenzentrum und schnelle Reaktionszeiten auf SAP Anfragen sind nur einige vieler Vorteile. Neben dem üblichen Kerngeschäft wird auch die Weiterentwicklung der SAP Applikationen außerhalb des Tagesgeschäfts angestrebt.
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