Reimagining Business Models, Processes, and Work for Life Sciences

SAP S/4HANA for Life Science Industry

With technology integrating seamlessly into our lives, Indian users have become significantly more aware of digitization. Fast forward a few years and patients’ expectations for high efficacy, personalized, cost-effective treatment will be the norm.

To stay relevant and meet those future demands, it is necessary to deconstruct and reimagine traditional paradigms. This reimagining allows patients, physicians, providers, and researchers to work in unison towards better patient outcomes.

SAP S/4HANA provides an integrated core; creating a digital health sciences network simplifying collaboration and adding value. This allows real time cloud-based solutions with networks and smart sensors, while maintaining complete patient privacy. This post will articulate how SAP S/4HANA will enable evolution of the digital health sciences network in India.

Reimagining Business Models

Fluctuating prices, increasing competition, more stringent regulations challenge existing practices within the life science industry. Reconstructing the value chain gives direction, helps strategize, and accelerates innovation.

Outcome-based healthcare solutions

The traditional product-centric revenue model will evolve to be patient-centric. This will help hold patients accountable for their health, through innovative reimbursements. Leveraging metrics such as remission rates, glucose levels, or other health indicators as a baseline for efficacy and reimbursement will enable everyone involved to work towards better patient outcomes.

Real-time analysis of genetic and cohort data will help identify factors that impact product efficacy.  This is done through smart medical devices that continuously monitor and analyze clinical and commercial data to identify adverse event signals and determine statistically relevant therapeutic outcomes.

Medical information solutions

Life Science companies in India will expand to offer devices and equipment-as-a-service. Unique billing metrics such as usage, time, or other device-related measurements will increase value additions. In addition, the cloud based service will enable real-time access to diagnostic data, images, product information, and other relevant data making it simple and cost-effective. SAP S/4HANA improves time to value by creating solutions that are easy to deploy, configure, and accessible to healthcare professionals.

Personalized healthcare solutions

Based on biomarkers and the data collected through the digital monitoring, life science companies will now be capable of creating personalized treatment. SAP S/4 HANA will bring in a great value-addition in enhancing, differentiating, and improving the outcome of the treatment. Smart devices capture, monitor, and analyze the data to ensure compliance, drug/treatment efficacy, and patient safety.

This will encourage expanding the supply chain, manufacturing, and e-commerce processes to create bespoke products and processes; leading to collaboration opportunities to leverage disruptive innovations and transform treatments.

Reimagining Business Processes

With changing regulations, reduced reimbursements, and lower margins; the traditional view of suppliers, collaborators, customers, and competitors in the Indian landscape will change.

Supply chain efficiency

To continue selling products globally, life science companies will need to ensure supply chain efficiency. Additionally, personalized medicine will require manufacturers to design drugs for particular patients.

Changing regulations

To ensure transparency and maintain patient safety, the legislative landscape is changing with the introduction of unique device identifiers (UDI), and identification of medicinal products (IDMP). The manufacturing, packaging, logistics, and outsourcing processes all have to be aligned for maintaining compliance.

Streamline operations

Although regulations are changing, quality of drugs and medical products/devices cannot be compromised. With growing competition and demand, companies need to source, manufacture, and deliver efficiently.

Leveraging IoT, predictive analytics, and compliant manufacturing will help manage operations, in real-time with complete visibility, maintaining quality and compliance.  

Improving patient outcomes with real-world data

Smart devices will generate voluminous data, providing insight on patient conditions and efficacy of treatment. This will allow informed decision making through enhanced protocol visibility and superior adherence processes leading to improved patient outcomes.

Patient-centric models

Data gathered will help identify and engage patient segments to improve their quality of life, through holistic therapeutic treatments.

Value additions

Sharing expertise to directly improve the quality of outcome by simplifying access and adoption by patients. For instance, patient education, counselling for disease diagnoses, increased patient engagement, monitoring through smart wearables, and providing incentives and higher transparency for therapy adherence of patients.

Reimagining work

Changing the life science industry to a digital health network will change the way of work, how people learn,interact, and grow.

Digitizing labour

From inventory to invoicing, digitization gives access to real-time analytics to generate insights for rule-based decisions.

Real-time insights

Leveraging predictive and self-learning systems that interact with machines and business processes generate real-time insights to the right person, at the right time leading to informed decisions and better strategy.

Integrated operations

Ensuring quality is essential while scaling the organization’s ability for knowledge transfer of complex and/or regulated scenarios. This is possible by automating, integrating and maintaining compliance in the operational processes.

Interactive technology

Human creativity and ingenuity is required to transition from transaction workers to information workers, engaging in digital rules.


Maintaining compliance with changing regulations mandates a rigorous and transparent learning system that leverages the latest technologies, while aligning with current standard operating procedures.

Why itelligence India?

As an SAP Platinum partner, itelligence brings 15 years of pharmaceutical experience, with 60 consultants and 70 preset processes. With our deep industry knowledge, we offer pharma specific dashboards and regulatory compliant systems that withstand audits. We offer SAP solution packages in two variants based on your specific business challenges and the value you are expecting. Feel free to reach out to us if you have any more questions.

Netherland-based pharmaceutical company nurses its business to full health by standardizing SAP ERP

Based in the Netherlands, Aspen Oss B.V. is part of the South-African based Aspen Group. It provides the world with vital pharmaceutical products over the last 160 years. They were struggling to replace existing ERP systems and applications with a single ERP solution, consistent with sector-specific regulations. itelligence helped implement SAP S/4HANA for Aspen Oss, leveraging in-depth SAP and industry knowledge. They achieved the following benefits:

  • Quick implementation time due to out-of-the-box functionality
  • Fully integrated solution
  • All data represented as a single version of the truth
  • Clear overview of all key business processes
  • Option to customize processes to comply with industry regulations

Similar posts

Read more
Read more
What are the top 3 barriers to SAP S/4HANA Migration?
Read more
Discrete SAP Manufacturing
Read more
Read more
SAP S/4HANA for Automotive Industry
Read more

Contact Us
Contact Us

Have questions? Please contact us.