Application Management Services

Advisory and Education Services

SAP Assessment and Consulting services supporting:

  • SAP AMS Strategy
  • SAP Roadmap
  • SAP Process Benchmarking & Optimization
  • SAP Support Organization & Service Infrastructure

Classroom and web-based training workshops for implemented SAP Solutions.

SAP Maintenance

SAP Software maintenance support (SAP Enterprise & SAP Standard Support) as an SAP Global Value Added Reseller (GVAR).

Application Support

Post implementation SAP support from the day-to-day ticket-based operations (incident management) to fully outsourced SAP support (AMO). itelligence offers global AMS delivery capabilities in conjunction with local presence in 25 countries.

Optimization and Enhancement

Enhancement of existing SAP solutions to add value through new or extended functionality, including SAP solution optimization, streamlining processes and increasing efficiencies.

Business Process Monitoring

Functional and technical application monitoring.  Monitoring and reporting of critical business processes, interfaces and workflows.

Transition and Stabilization

Make a smooth transition to the itellgence support model focused on stabilizing your solution to free up funds and resources for more value-added programs

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