Customer Engagement: Bring Marketing and Sales Closer Together
In the digital age, customer engagement has taken on a new importance. Close collaboration between sales and marketing is crucial; professionals from both teams should support each other even as they accompany the customer throughout his or her journey. Marketers and salespeople must be able to communicate with interested parties via any channel, providing a consistent, tailored service. They also have to be equipped to answer queries, dispel doubts, and explain why their offering is the perfect fit. When it comes to facing the challenges of modern-day sales, clever tools for marketing automation and analysis as well as campaign management can prove invaluable.
Excellent sales experiences motivate 81% of clients to buy from a vendor again.
itelligence: Experts in Sales and Marketing Solutions
Benefit from our vast experience in tried-and-true CRM projects as well as future-oriented SAP C/4HANA (formerly SAP Hybris) transformation projects. With over 100 SAP Hybris implementations across a range of organizations and industries, and over 300 consultants for SAP C/4HANA, we help our customers around the globe achieve sustained business growth with SAP Marketing Cloud and SAP Sales Cloud.
And due to our close relationship with SAP, we are involved in the development of new solutions from the outset. Moreover, our experts are present in 25 countries, meaning that you can rely on our expertise and round-the-clock support wherever you are.
SAP Hybris EMEA Service Delivery Partner of the Year 2018
SAP Hybris MEE Regional Partner of the Year 2018 (Finalist)
Winner of SAP Hybris 2017 Partner of the Year Award
Winner of SAP EMEA Award for Partner Excellence 2017 for Customer Engagement
Holder of SAP Hybris Gold Partner status
SAP Hybris Global General Business Partner of the Year 2016 and Finalist 2018
Are You Facing Business Challenges in Sales and Marketing?
Create awareness, generate leads, and make the most of opportunities
Engage with customers on all channels and allow them to make purchases anywhere, at any time.
With the help of the structured customer data from SAP Cloud for Customer and SAP ERP, we can keep an eye on all customer activities. We can also guarantee holistic supervision of the highly complex projects worldwide due to the mobile solution. Thanks to competent consultancy and professional project methodology, we launched the system with no difficulty.
Christoph Brauß, Head of SAP Business Processes, BEHRINGER GmbH
Are you searching for answers or would like to receive more information on Sales and Marketing? Do you want more detailed advice from our expert or wish to book one of our Sales and Marketing workshops? Just contact us – we will be glad to help you.