How Can Digital Humans Improve Customer Service?
Digital humans could soon be in shops and hotels near you, bringing change to the hospitality and retail industries – Thomas Normark explains.
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Seize the Opportunities of Digitization
As more and more businesses get involved with digitization, it is now essential to have a well-planned digital transformation strategy. Enterprises that do not act quickly to develop innovative business models and a comprehensive IoT strategy will fall behind the competition. From manufacturers selling connected products with value-added services to retailers providing seamless omnichannel experiences, companies need to focus on providing outstanding experiences to each and every customer.
At itelligence, we empower you to turn the threats into opportunities. We help you excel in the service economy by facilitating your transition from standard products and services to outcome-based business models.
80% of leading companies say digital transformation has increased profitability.
Source: SAP and Oxford Economics
What is Digital Transformation?
Digitization: How to Find the Right Strategy for Your Enterprise
Digital transformation is not a future issue: It is presenting real challenges for businesses every day. In this expert paper, Klaus-Christoph Müller discusses changing business models, the opportunities of disruption, and how businesses can make the best start to their digitization strategy.
Learn how to plan your digital transformation strategyPutting the Internet of Things into Practice: Our IoT showcases
From smart factory to connected logistics, our consultants help your business to develop and implement a wide variety of IoT scenarios. Whether you need advice on how to digitize your business processes or technical implementation support, itelligence helps you to discover the potential of the Internet of Things with real showcases.
Take an Active Approach to Digital Transformation
Companies cannot afford to simply ride out digitization; they have to play an active part in it. We can help you do this by developing smart processes, enabling you to capitalize on the Internet of Things and big data.
Klaus-Christoph Müller, Director – Global Business Solutions, itelligence
Digital Transformation: How We Can Support You
We understand that there is no one-size-fits-all approach to digitization and that any IoT project needs to bring tangible benefits. That’s why our dedicated IoT consultants work with you to develop tailored business cases and company-specific scenarios. Our experience in a diverse range of industries, our technological expertise, and our close collaboration with SAP enable us to offer you the right solutions.
How We Support Your Digital Transformation
Internet of Things (IoT) Integration
Since sensor technology is relatively affordable, the Internet of Things (IoT) is playing an increasingly important role of any digital strategy. We can help you seamlessly connect devices, business partners, and customers.
The Basis for Your Digital Transformation: Platform as a Service
In the digital age, you need to be able to roll out new applications and processes as quickly as possible and fully integrate them into your IT landscape. Platform as a service and SAP Cloud Platform provide you with the key.
User Support and UX Design
Digitization demands new skills. To facilitate a smooth digital transformation, our consultants help you integrate users, intuitive interfaces, automated processes, mobile apps, customer journeys, interaction points, and more.
Convert Data into Insights
Sensor Integration and the Internet of Things (IoT) are causing a proliferation of data. This is why Big Data and analytics provide an important cornerstone in your digital transformation strategy. With innovative analytics solutions, you can convert masses of untapped structured and unstructured data into valuable business insights.
How Our Customers Benefit from us
Learn What Our Experts Say about Digital Transformation
How itelligence Embraces Smart Travel Expense Management
Away with the shoebox full of coupons and excel sheets. With SAP Concur itelligence employees submit their claims “on the fly”.
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IoT Providers Benchmark: NTT DATA – One of the Top Vendors Worldwide
Learn why the independent research company teknowlogy Group ranks itelligence partner NTT DATA as one of the global leading IoT vendors.
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Technology in Horticulture for Reliable and Optimized Food Production
Get to know new technological developments in agriculture and horticulture. We already know robots that clean windows and cut grass. But what about gardening?
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How to Accelerate SAP Operations through the itelligence IT Complexity Assessment
Increase efficiency, innovation, and agility of your SAP operations through a 5-minute assessment of your IT complexity.
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How to Advance Digital Transformation in the Industrial Manufacturing Industry
Industrial manufacturers are shifting to a customer-centric focus, delivering smart products, and launching service and outcome-based business models.
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3 Priorities to Stay Competitive in the Changing Automotive Industry
Businesses in the automotive manufacturing industry need to set new, customer-first priorities and building new partnerships to stay competitive.
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Digital Trends in Life Sciences
Pharmaceutical and life sciences companies are advancing patient care through digitization in ways that develop, commercialize and customize therapies efficiently.
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4 Ways Technology Improves Student Learning and Higher Education
Universities are using technology to meet the challenge of providing quality student learning in an era of disruption, competition, and rising costs.
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Start Your Digital Transformation with Design Thinking
Design thinking workshops are the ideal way to begin your enterprise’s digital journey. This interdisciplinary approach combines the skills and knowledge of all areas of your business, enabling you to creatively rethink your processes and develop innovative business models. For more information, watch our roundtable discussion on design thinking or contact us to arrange a workshop.
Speak to Us Today
Are you searching for answers or would like to receive more information on SAP platform as a service? Do you desire more detailed advice from our experts or would you like to book one of our SAP Cloud Platform workshops?
Just contact us – we will be glad to help you.