How RPA Bots Help Chatbots Getting Smarter
itelligence’s recent success at an SAP SuccessFactors hackathon showed the power of RPA bots and chatbot integration.
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Boost Student Satisfaction with Solutions for Higher Education
Higher education institutions are under increasing pressure to transform. Students have come to expect better value for money, intuitive student apps and full support throughout their journey.
At the same time, study habits are changing and the student population is becoming more diverse. With increased competition due to globalization and alternative learning models, universities and higher education institutions need to look at new ways to increase student engagement and improve student retention.
5 Ways to Master the Challenges in Higher Education
Higher education institutions need to future-proof themselves in the digital age. Read our white paper to find out more about the top trends and challenges in higher education, and how to become a smarter university by digitalizing your organization.
Download the free white paperCity, University of London
itelligence is advising us on the optimization of SAP and aligning us to the future roadmap. itelligence understands our organization, they clearly understand the Higher Education sector, and they are now a strategic partner with the university.
Dominic Gaukroger, MIS/Development Manager, City, University of London
97 of the 100 Top Universities in the World Run SAP Solutions
Turn the Key to Effective Student Lifecycle Management
Flexible student information systems (SIS) are the key to effective student life cycle management (SLcM) – from recruitment and admissions to student administration and support, continuing beyond graduation. We can draw upon our experience and expertise in higher education to develop tailored solutions to meet your needs. With it.education, our solution powered by SAP Student Lifecycle Management, you can differentiate your organization in a highly competitive market.
Key Business Processes in Higher Education
Student Administration
The key to becoming a smart university or higher education institution is to integrate and manage the entire student life cycle – from prospect to alumnus. By communicating, collaborating, and supporting students throughout their journey, you can improve student satisfaction and strengthen student success.
Student Analytics
Data-driven universities and higher education institutions will gain an edge on the competition. Students and administration demand easy access to real-time information, while analytics enable universities to predict outcomes, personalize learning programs, and provide proactive support.
Sales and Marketing
Effective higher education marketing strategies should treat each and every student, both current and prospective, as an individual. This means segmenting students and analyzing their past, present, and future actions to make personalized recommendations and offers in real time.
Student Commerce
With a single platform for commerce, universities and higher education institutions can reach students through all channels and promote their offerings. For example, online shops can enable students and prospects to browse products and services on any device, so they can purchase branded merchandise or course materials at any time.
Workforce Management
As more and more millennials enter the workforce, staff and university faculties are becoming more demanding. To increase internal efficiency, universities need to provide all employees, from academic staff to administration, with access to advanced technology and mobile self-service tools.
The Future of Education Is Digital
As students become increasingly empowered and demanding, universities have to get smarter and digitalize. To help them through this transformation, we support leading higher education institutions with strategic consulting, customized software, and our own dedicated Education Competence Center.
Marc van den Berk, Manager for Customer Engagement and Commerce Solutions – Western Europe, itelligence BV
Stay One Step Ahead with Our Education Competence Center
Having supported over 30 major higher education institutions across the globe, itelligence has a deep understanding of the industry’s current trends and challenges.
Thanks to our Education Competence Center, we can draw on a specialist team of experts, dedicated to support digital transformation in higher education. They help you leverage SAP solutions and find the best solutions for your needs – so you can deliver exceptional student experiences.
How Our Customers Benefit from Us
More Useful Insights into Higher Education
Become a Smarter University
Rising competition among the institutes and more demanding, tech-savvy students force universities to adapt to the digital generation.
DownloadHow to Transform into a Customer-Focused Digitalized University
Boost your marketing to face new challenges in higher education – provide a seamless omnichannel experience.
DownloadLearn What Our Experts Say
4 Ways Technology Improves Student Learning and Higher Education
Universities are using technology to meet the challenge of providing quality student learning in an era of disruption, competition, and rising costs.
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4 Ways Technology Improves Student Learning and Higher Education
Universities are using technology to meet the challenge of providing quality student learning in an era of disruption, competition, and rising costs.
Read more
How Universities Can Make the Most of Digitization
Universities and businesses are two different things. But the relationship between a university and its students is comparable to that of an enterprise and its customers: the digitization of the business world affects them in…
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Digitization: How Universities and Colleges Can Step Up Their (Marketing) Game
Is your school ready to soar through digital transformation? To recruit and engage during the entire student journey? To find out more about a holistic omni-channel strategy designed specifically for the needs of post-secondary institutes,…
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From gut feeling to projects! SAP CEC in Higher Education
Do you know the Taylor Swift fan story? A Short summary: Fan Stepanie twitters in tears she will miss a concert from her big idol. Taylor Swift with the help of an Airline Company who…
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Challenges of higher education – it.education
Higher education is now facing many challenges that are causing significant change in the administration. Universities are now having to focus more on student retention and at the same time keep growing competitively in the…
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Speak to Us Today
Are you searching for answers or would like to receive more information about Higher Education? Would you like more detailed advice from our experts or like to book one of our Higher Education workshops?
Just contact us – we will be happy to help.
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