Big or small, and no matter what industry, Salesforce offers a platform that meets all needs of any company in any industry.
The Salesforce platform offers intelligent, cloud-based modules for (1) sales, (2) customer service, including field support, self-service portals, chatbots, mobile messaging, etc., (3) marketing and communication on all platforms, (4) commerce to unify the shopping experience, (5) communities to build digital forums for partners, employees, etc., and (6) collaboration to create, edit, discuss and share the teams’ work.
The Salesforce CRM system can be configured and set-up in a few hours and is easy to enter for customers. Even with the highest security control, end-users can work from any device and still get the transparency needed across channels.