Higher Education

Go Beyond Student Lifecycle Management

How student information systems and data analytics help you exceed the expectations of empowered students

Boost Student Satisfaction with Solutions for Higher Education

Higher education institutions are under increasing pressure to transform. Students have come to expect better value for money, intuitive student apps and full support throughout their journey.

At the same time, study habits are changing and the student population is becoming more diverse. With increased competition due to globalization and alternative learning models, universities and higher education institutions need to look at new ways to increase student engagement and improve student retention.

5 Ways to Master the Challenges in Higher Education

Higher education institutions need to future-proof themselves in the digital age. Read our white paper to find out more about the top trends and challenges in higher education, and how to become a smarter university by digitalizing your organization.

Download the free white paper

City, University of London

itelligence is advising us on the optimization of SAP and aligning us to the future roadmap. itelligence understands our organization, they clearly understand the Higher Education sector, and they are now a strategic partner with the university.

Dominic Gaukroger, MIS/Development Manager, City, University of London

97 of the 100 Top Universities in the World Run SAP Solutions.

Turn the Key to Effective Student Lifecycle Management

Flexible student information systems (SIS) are the key to effective student lifecycle management (SLcM) – from recruitment and admissions to student administration and support, continuing beyond graduation. We can draw upon our experience and expertise in higher education to develop tailored solutions to meet your needs. With it.education, our solution powered by SAP Student Lifecycle Management, you can differentiate your organization in a highly competitive market.

Read more about it.education

Key Business Processes in Higher Education

Student Administration

The key to become a smart university or higher education institution is to integrate and manage the entire student lifecycle – from prospect to alumnus. By communicating, collaborating, and supporting students throughout their journey, you can improve student satisfaction and strengthen student success.

Student Analytics

Data-driven universities and higher education institutions will gain an edge on the competition. Students and administration demand easy access to real-time information, while analytics enable universities to predict outcomes, personalize learning programs, and provide proactive support.

Learn more about our analytics expertise

Sales and Marketing

Effective higher education marketing strategies should treat each and every student, both current and prospective, as an individual. This means segmenting students and analyzing their past, present, and future actions to make personalized recommendations and offers in real time.

Read more

Student Commerce

With a single platform for commerce, universities and higher education institutions can reach students through all channels and promote their offerings. For example, online shops can enable students and prospects to browse products and services on any device, so they can purchase branded merchandise or course materials at any time.

Download our brochure

Workforce Management

As more and more millennials enter the workforce, staff and university faculties are becoming more demanding. To increase internal efficiency, universities need to provide all employees, from academic staff to administration, with access to advanced technology and mobile self-service tools.

Learn more about our HR expertise

The Future of Education Is Digital

As students become increasingly empowered and demanding, universities have to get smarter and digitalize. To help them through this transformation, we support leading higher education institutions with strategic consulting, customized software, and our own dedicated Education Competence Center.

Marc van den Berk, Manager for Customer Engagement and Commerce Solutions – Western Europe, itelligence BV

Stay One Step Ahead with Our Education Competence Center

Having supported over 30 major higher education institutions across the globe, itelligence has a deep understanding of the industry’s current trends and challenges.

Thanks to our Education Competence Center, we can draw on a specialist team of experts, dedicated to support digital transformation in higher education. They help you leverage SAP solutions and find the best solutions for your needs – so you can deliver exceptional student experiences.

More Useful Insights into Higher Education

Become a Smarter University

Rising competition among the institutes and more demanding, tech-savvy students force universities to adapt to the digital generation.


How to Transform into a Customer-Focused Digitalized University

Boost your marketing to face new challenges in higher education – provide a seamless omnichannel experience.


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