Sales and Marketing

Drive Customer Engagement

Upgrade your sales and marketing processes for the digital, customer-driven era

Customer Engagement: Bring Marketing and Sales Closer Together

In the digital age, customer engagement has gained new importance. Close collaboration between sales and marketing is crucial; professionals from both teams should support each other even as they accompany the customer throughout his or her journey. Marketers and salespeople must be able to communicate with interested parties via any channel, providing a consistent, tailored service. Moreover, they have to be equipped to answer queries, dispel doubts and explain why their offering is the perfect fit. When it comes to facing the challenges of modern-day sales, clever tools for marketing automation as well as campaign management can prove invaluable.

Excellent Sales Experiences Motivate 81% of Clients to Buy From a Vendor Again.

itelligence: Experts in Sales and Marketing Solutions

Benefit from our vast experience in tried-and-true CRM projects as well as future-oriented SAP C/4HANA (former Hybris) transformation projects. With over 100 SAP Hybris implementations across a range of organizations and industries, and with over 300 consultants for SAP C/4HANA, we help our customers around the world achieve sustained business growth with SAP Marketing Cloud and SAP Sales Cloud.

Due to our close relationship with SAP, we are involved in the development of new solutions from the outset. Moreover, our experts are present in 25 countries, meaning that you can rely on our expertise and round-the-clock support wherever you are.

Transform Your Business with itelligence’s Next-Generation Sales and Marketing AddOns

itelligence has developed a wide range of solutions to enhance and expand you IT landscape and sales and processes.

Our AddOns help you to create outstanding customer experience in your specific markets. The solutions focus on collaboration between the departments – sales, marketing, commerce and customer service – to increase overall information accuracy and to provide a full overview, enabling data-driven decision making.

Visit our AddStore to learn more about our sales and marketing AddOns and what we can do for your business processes.

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Our Awards

  • SAP Hybris EMEA Service Delivery Partner of the Year 2018
  • SAP Hybris MEE Regional Partner of the Year 2018 (Finalist)
  • Winner of SAP Hybris 2017 Partner of the Year Award
  • Winner of SAP EMEA Award for Partner Excellence 2017 for Customer Engagement
  • Holder of SAP Hybris Gold Partner status
  • SAP Hybris Global General Business Partner of the Year 2016 and Finalist 2018

Are You Facing Business Challenges in Sales and Marketing?

Create Awareness, Generate leads and make the most of opportunities

Engage with customers on all channels and allow them to make purchases anywhere, at any time.

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Leverage 360° customer insights

Use detailed information on customer behavior to provide a unique sales experience, boosting the chances of a sale and encouraging customer loyalty.

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Boost sales effectiveness

Identify the most profitable leads and ensure salespeople have the information they need at hand to make convincing sales pitches.

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Gain insight into your market using real-time analytics

Access live, reliable data on customer behavior and preferences – whether you are in the office or on the move.

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Develop and execute multi-channel campaigns

Create campaigns to reach potential customers across all channels with personalized content to improve success rate.

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Simplify marketing automation

Save time, money and effort by automating a range of processes – from creating marketing campaigns to managing leads.

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Discover the Entire SAP Customer Experience Portfolio

Connect every customer-focused line of business end-to-end

Find out how to boost your other customer-facing lines of business with the SAP Customer Experience portfolio and put your customer at the center of your actions.

Learn more about SAP C/4HANA

Customer Experience Trends

Understanding customer expectations and ensuring a positive experience is key to achieving customer loyalty in the modern business landscape.

Learn more about Customer Experience

BEHRINGER GmbH

With the help of the structured customer data from SAP Cloud for Customer and SAP ERP, we can keep an eye on all customer activities. We can also guarantee holistic supervision of the highly complex projects worldwide due to the mobile solution. Thanks to competent consultancy and professional project methodology, we launched the system with no difficulty.

Christoph Brauß, Head of SAP Business Processes, BEHRINGER GmbH
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Customer Experience with SAP Sales Cloud

Customer Experience with SAP Marketing Cloud

Eliminate Data Silos and Fragmented Customer Information in Different Systems such as ERP, CRM and Social Media.

SAP C/4HANA - Effective Sales and Marketing Processes Call for Effective Tools

Personalize marketing campaigns with dynamic customer profiles – using itelligence and SAP C/4HANA.

Contact Profile Overview

Use clear dashboards in SAP Sales Cloud, to improve your sales and forecasting.

Marketing Calendar

More Useful Insights into Sales and Marketing

How to Sell More Effectively with SAP Sales Cloud

Find out how you improve customer loyalty and gain strategic advantages with the SAP Cloud.

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How to Engage the Empowered Customer with SAP Marketing Cloud

With SAP Marketing Cloud you can identify individual customer needs and automatically create and deliver personalized campaigns.

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How Can SAP C/4HANA Improve Your Sales and Marketing?

If you want to learn more about SAP C/4HANA solutions and how they can benefit your company, download the itelligence buyer’s guide.

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Learn What Our Experts Say

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Related Topics

Salesforce

Salesforce offers cloud-based applications for sales, service, marketing, commerce, collaboration and analytics, and is the easiest and yet most intelligent way to connect to customers.

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SAP C/4HANA (SAP Hybris)

itelligence supports you in creating a customer experience fit for the digital age with solutions from the SAP C/4HANA suite.

Read more

Speak to Us Today

Are you searching for answers or would like to receive more information about Sales and Marketing? Do you want more detailed advice from our experts or wish to book one of our Sales and Marketing workshops?

Just contact us – we will be happy to help.

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