Develop Your Omnichannel Strategy

Customer engagement is more important than ever. The expansion of e-commerce means that every shopper follows a different journey and expects personalized interaction at every touch point. With so many brands to choose from, customers more readily switch from one to another. Independent of how they choose to shop – whether online or in store, on a mobile device or desktop – they want a consistent shopping experience.

To meet modern demands and remain competitive, companies need to optimize their omnichannel processes and engage with shoppers at multiple touch points.

Companies must deliver excellent customer service and a unique commerce experience to the individual, consistent across all channels. Enterprises deploying an effective omnichannel strategy tap into a wealth of opportunities, generate new leads, increase revenue, and achieve sustained business growth.

Available on-premise or in the cloud, SAP Commerce meets the challenges of the digital age. The next-generation suite of commerce solutions unifies data and processes in a single location, reducing complexity and eliminating multiple data sources.

At the same time, the suite’s built-in versatility ensures that your customers enjoy a consistent shopping experience no matter what channel they decide to use. The result is an increase in customer satisfaction, improving the chances of a sale.

As a SAP Hybris Gold Partner and member of the SAP Global Partner Executive Council, our expertise in omnichannel commerce and SAP C/4HANA (SAP Hybris) solutions is well recognized. In fact, our portfolio includes over 50 Hybris Commerce implementations across the globe in a wide range of industries – including retail, telecommunications, life sciences, and manufacturing.

Moreover, we have over 250 SAP Commerce consultants around the world. These experts are capable of implementing both cloud and on-premise solutions – and can deliver on-site as well as offshore support. This means that wherever you are, and whatever your need, itelligence will provide a service that works for you.

Today’s B2B buyers want personalized services. They want online convenience. And they want consistency across the devices and channels they use to make a purchase.

Get a snapshot of how itelligence can help you meet your customers’ expectations and bring B2C capabilities to your B2B e-commerce with SAP and Hybris e-commerce.

Are you searching for answers or would like to receive more information about Omnichannel Commerce? Do you want more detailed advice from our expert or want to book an Omnichannel Commerce workshop?

Just contact us – we will be happy to help.