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Customer-Centric IT Is Key to an Unforgettable Customer Experience
Customer demands are changing: they want solutions, not products. Your business needs an IT strategy aligned with customer experience to keep up with the digital age.
Tempted to Buy, Motivated to Stay – with Automated Customer Service
Service employees need to know their customers, both online and offline. With the right data strategy, you can approach customer problems proactively and increase revenue with suitable cross-selling.
Omnichannel Commerce: Shine on All Channels
In store, online, and on social media – do you impress your customers on all channels? With market demands changing, omnichannel commerce is more important than ever.
Customer Loyalty: Sell Emotion to Win Customer Hearts
The internet gives customers more options than ever before. To achieve customer loyalty, you must understand what customers want and connect with them emotionally.
Planned Spontaneity: Increase Profit with Real-Time Marketing
Businesses sell much more than just products: With real-time marketing in the digital age, they create awareness and offer customers an entirely personal experience.
Managed Cloud Services – Part 2: Free Up IT Resources
Learn how a managed services provider helps you eliminate menial IT tasks, frees up resources, and enables you to add real value to your business.
Managed Cloud Services – Part 1: Overcoming Cloud Challenges
As the business becomes more digital, the number of platforms and the complexity of them increases. Switching to managed cloud services presents many solutions to cloud challenges.
AWS Self-Assessment: How You Can Use Public Cloud for SAP More Flexibly
Inspiration for a self-assessment: Find out whether it makes sense to use AWS public cloud as a production environment for your SAP applications.
GDPR and SAP: Is Compliance Possible in the Public Cloud?
The EU General Data Protection Regulation (GDPR) is fast approaching. Find out what implications this has for running SAP applications in the public cloud.
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