Customer demands are changing: they want solutions, not products. Your business needs an IT strategy aligned with customer experience to keep up with the digital age.
Customer-Centric IT Is Key to an Unforgettable Customer Experience
SAP C/4HANA
Tempted to Buy, Motivated to Stay – with Automated Customer Service
Service employees need to know their customers, both online and offline. With the right data strategy, you can approach customer problems proactively and increase revenue with suitable cross-selling.
Omnichannel Commerce: Shine on All Channels
In store, online, and on social media – do you impress your customers on all channels? With market demands changing, omnichannel commerce is more important than ever.
Customer Loyalty: Sell Emotion to Win Customer Hearts
The internet gives customers more options than ever before. To achieve customer loyalty, you must understand what customers want and connect with them emotionally.
Planned Spontaneity: Increase Profit with Real-Time Marketing
Businesses sell much more than just products: With real-time marketing in the digital age, they create awareness and offer customers an entirely personal experience.
Our experts
Author Edward Wilson
Enterprise Performance Management Consultant Working within the EPM team I spend my time helping businesses manage and extract value from their data. I design, configure and test bespoke enterprise data models using SAP (BPC, PCM), to help businesses make more informed and accurate planning, strategy and forecasting decisions. View all 8 posts
Author Mike Weeks
Sales Manager - Enterprise Performance Management I am a millennial child in respect of Enterprise Performance Management having started in the industry back in 2001. I have been fortunate to engage with many clients from different industries across many differing geographies and have presented on various EPM themes in public… View all 8 posts
Author Ansgar Weege
Consultant My name is Ansgar Weege. I'm working as a consultant for MM and WPB at itelligence AG. View all 1 posts
Author Steve Benham
Profitability and Cost Management Lead Steve Benham, Profitability and Cost Management lead at Itelligence, has 20 years’ experience implementing profitability and cost management solutions with ALG Software, Business Objects and SAP before becoming a founder of Vantage Performance Solutions, acquired by PwC in 2013, where he was a Director… View all 1 posts
Author Asad Mahmood
Solution Lead I am fascinated by all things data and specifically how business can drive value from it; actionable insight. Technology is a key facet of this. My experiences in Data Warehousing technologies, Analytics, Predictive and Big Data are particularly relevant when it comes to delivering… View all 12 posts
Author Oliver Schöps
Head of Sales – Products & Cloud Solutions Since 2009, Oliver Schöps has been working in the field of IT product sales. After working in a software systems house in the B2B/EDI context, he moved to itelligence and took over the specialist sales unit for integration products (it.x-products & SAP NetWeaver PO)… View all 1 posts
Author Jörg Oberdieck
Head of Global Digital Practice – Customer Engagement & Commerce, Global Field Consulting For more than 25 years Jörg has been working in the IT industry. Starting off as a developer for ERP solutions and distribution logistics, he has subsequently gained broad experience as a project manager and consultant in various SAP Hybris projects since 2007. Jörg… View all 6 posts
Author Ulrich Meine
Head of Global Managed Services Product Management Ulrich Meine has been working in the information technology industry for about 20 years. He held several positions at IT service companies as well as in other industries. His work always focussed on SAP technology and data center system operations. He joined itelligence in… View all 10 posts
Author Thomas Nørmark
Director, Innovation & Technology I am a LoB director at itelligence Nordic, located in Denmark. I work in both management, product development, consulting and innovation. Since 2004, I have been working in several huge implementation projects as team lead, architect and implementation consultant. Recently I have started focusing… View all 7 posts
Author Dries Guth
Principal Innovation Manager/ Leitung IoT Innovation Lab Certified SAP Enterprise Architect and Senior Consultant within a SAP Partner Consulting Company itelligence AG. Focusing on SOA Methodology, Application Integration, Enterprise Architecture and Architectural Change Management. An ambitious Drummer, Electronic Bass Guitare Player and Mountainbiker. View all 4 posts
Author Ingo Jochim
Manager - Cloud Implementation Ingo Jochim has worked for itelligence as Senior Architect in Dresden since 2010, focusing on implementation and automation of large cloud environments. Ingo has more than 15 years experience in data center operations and likes Enduro off-road races. View all 1 posts
Author Bret Applegate
Senior Manager, Managed Services Customer Engagements Bret Applegate is a senior SAP Technical Professional with 15 years of IT industry experience, serving in a variety of roles ranging from SAP Basis Consultant, SAP Basis Lead, SAP Technical Architect, Hosting Delivery Manager for the itelligence Managed Cloud division, and, finally, in… View all 4 posts
Author Emery Streit
Practice Manager, SAP Solution Manager Emery Streit is currently the Practice Lead for the itelligence North America SAP Solution Manager program. He specializes in Application Lifecycle Management and support processes/tools for SAP Centers of Excellence. He has over 15 years of experience with IT Service Management and ITIL processes,… View all 1 posts
Author Hans Kourimsky
Head of Global Supply Chain Digital Practice Hans Kourimsky is the head of the global digital Supply chain practice at itelligence. Since 2000, he has been active in supply chain implementations of SAP software. As a specialist with long-term and far-reaching expertise, Hans Kourimsky is in charge of strategic development and… View all 1 posts
Author Christian Schmidt
Director Data ＆ Intelligence, Innovation Technologies I am the Director Innovation Technologies for itelligence. View all 2 posts
Author Tom Saeys
Solution Director Innovations Technologies Tom Saeys is Solution Director at the Innovations Technologies team at itelligence. He is responsible for the Blockchain development and strategy at itelligence. As a member of the Education Competence Center at itelligence BNL, he leverages the it.education solution as a global standardized template.… View all 2 posts
Author Marco Emmenegger
SAP Expert Consultant / Projektleiter MAS Business Consulting Die Füsse im ÖL, die Hände an den “Things“ und das Gehirn in der Cloud: Als SAP Expert Consultant bei itelligence in der Schweiz bewege ich mich einerseits in der klassischen ERP Welt als Modulberater in den Bereichen SD, CS, PM bis zu generellen… View all 1 posts
Author Henrik Bruentrup
Global Business Solutions Bielefeld-based Henrik Bruentrup has been active in multiple international projects as well as the maintenance of a global Demo landscape. His focus hereby lies on Frontend/Gateway related activities, consisting of the setup, implementation and maintenance of SAP’s new UX Fiori 2.0 and the integration… View all 1 posts
Author Andy Steer
Chief Technology Officer I have responsibility for defining and driving the evolution of the business in step with our customers and partners. I spend most of my time listening and learning from 3 sets of people; our customers, our partners and our employees to ensure that we… View all 58 posts
Author Robin Hartmann
Business Development Manager Innovation & Portfolio, itelligence AG Together with our whole team I am, in my position as Business Development Manager for Innovation & Portfolio, responsible for optimization and enhancement of the itelligence portfolio. In doing so, we push ahead a lot of fascinating innovations. Thanks to my additional involvement in… View all 2 posts
Author Bo Andersen
Senior Sales Manager For the last five years, I’ve headed up international sales of itelligence products. Living in Germany, I’m acting out of itelligence Nordic. I work primarily as business developer, doing enablement of local sales staff as well as support sales and presales activities in the… View all 1 posts
Author Bill Strasser
Senior Vice President, Managed Services, itelligence North America Bill Strasser is Senior Vice President of Managed Services for itelligence. He has more than 20 years in a variety of industries, including Automotive, Manufacturing and Medical Devices, with a focus on building IT organizations that partner with the business to gain significant value… View all 2 posts
Author Jacob Wesenberg
Director, Innovation & Technology LoB Technical SAP expert within with in ermerging technologies like mobile, UX, Iot, Bots, AI etc. I’m working in the space between business needs and technological possibilities in order to identify the right technical building blocks to suit business requirements. My background is SAP technology… View all 1 posts
Author Christian Lindner
Expert UX Design, itelligence AG Christian Lindner is an expert in UX design at the center of excellence for user experience at itelligence AG. He also works there as a project manager in the product development department. His main areas of experience include SAP Mobility and SAP Fiori. He… View all 1 posts
Author Martin Tieves
Technology Consultant (Process/ Cloud Integration) With focus on process and cloud integration I am working for the itelligence AG since 2013. In this regard I have specialized on the platforms SAP NetWeaver Process Integration and SAP HANA Cloud Integration. Especially, the fast growing field of hybrid cloud solutions is… View all 1 posts
Author Wolfgang Möller
Global Director Discrete Industries & Internet of Things For more than 25 years Wolfgang Möller has been working in the SAP business. As consultant, project leader, and management consultant, he has operated in a lot of international projects. At itelligence, since 2000, Wolfgang Möller is responsible for the automobile industry and, for… View all 9 posts
Author Simen Huuse
Principal Expert, Innovation & Technology Simen is Norwegian native, currently stationed in Palo Alto, California. At itelligence he is a Principal Expert for Innovation and Technology and part of the Global Business Solution Team. He loves innovating with SAP tools, and has done so for over 10 years. He… View all 5 posts
Author Jeremy Preston-Hoar
Principal Solution Architect - Financials Jeremy Preston-Hoar or Jezza to those who know him, is the Principal Solution Architect for Financials at itelligence. Jeremy is able to bring 10+ years financial experience in a number of senior management roles and combine with extensive SAP knowledge from his earlier consulting… View all 0 posts
Author
Our experts are keen to stay up to date with new developments and always share their insights, knowledge and opinions from all around the world. They cover a wide range of IT and business-related topics, including SAP and industry expertise as well as management… View all 50 posts
Author Mark Albrecht
Vice President Global Head of Innovation, itelligence AG As Vice President Global Head of Innovation at itelligence AG, Mark Albrecht is responsible for the adoption and deployment of the latest SAP Technologies and SAP Leonardo based Innovations into the worldwide organization of itelligence and NTT Data. In addition, he is responsible for… View all 7 posts