Life Sciences and Chemicals

Ensure End-to-End Compliance in Life Sciences & Chemicals

How integrated IT solutions for Life Sciences, Pharmaceutical and Chemical companies improve productivity and security.

From Customer Specifications to Compliant Products

Life sciences, pharmaceutical and chemical companies are challenged to not only be at the forefront of innovation, but to follow closely controlled processes to develop and manufacture products that meet the strictest quality standards. Production control, formula management, warehousing, and logistics have to be coordinated throughout the enterprise and they need to adhere to increasingly strict compliance regulations. Add to this growing competition and rising customer expectations, and organisations are compelled to reduce inventory management costs and optimise lead times.

itelligence helps organisations prepare for the challenges of the digital future – regardless of which area of the process industry you operate in. Our industry-specific, integrated IT solutions for life sciences, pharmaceutical and chemical companies support each and every step in your value chain. In this way, you can ensure that your processes are transparent, compliant, and cost effective.

A Selection of our Life Sciences, Chemicals and Pharmaceutical Customers


Aspen Oss B.V.

itelligence knows the processes of pharmaceutical companies and, as an SAP specialist, can quickly implement the best practices in our sector, so that we meet requirements of regulators like the FDA and GMP.

Jeroen van den Broek, Manager Business Systems, Aspen Oss B.V.

Pharmaceutical & Life Sciences User Group for SAP Customers

The itelligence Pharmaceutical & Life Sciences User Group for SAP Customers was launched in May 2018. Led by Matt Krstic, the group will bring the community together to discuss, share experiences and recommend approaches to get the very best out of SAP.

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In Focus: Compliance - from REACH to FDA to GMP

The life sciences, chemical and pharmaceutical industry has some of the most stringent, yet least transparent, rules and regulations of any sector. Guidelines include those set out by REACH, the Food and Drug Administration (FDA), and Good Manufacturing Practices (GMP). Companies must pay as much attention to environmental and safety regulations as to documentation requirements. This calls for integrated quality management, transparent formula management, and complete traceability of all goods and materials throughout their lifecycle. Achieving all this without costs skyrocketing is only possible with the right knowledge and integrated IT infrastructure.

Are you Facing the Following Challenges?

  • Are you finding it more and more difficult to adhere to increasingly strict compliance regulations such as documentation requirements?
  • Is your supply chain complex and hard to monitor, to the extent that it causes problems in formula management and batch management?
  • Are unconnected, time-consuming production control processes holding you back?
  • Do you lack the transparency necessary to ensure comprehensive quality management and assess it in detail?

If so, you may need to rethink your processes. And that’s where we can help you.

3 Ways Innovative Chemical Companies Are Transforming Their Business

Not only is the chemicals industry confronted with an increasingly competitive market - volatile energy prices, regulatory requirements, lengthy product innovation cycles, and complex global supply chains, all make business even harder.

Download the white paper now

Benefit from an Integrated Value Chain

Production Control

Many chemical, pharmaceutical and cosmetics companies began automating their production processes long before “smart factory” was an established term. However, end-to-end integration into the SAP system in particular provides considerable potential for further optimisation – especially from a financial perspective. Integrated batch management and quality checks are central to this.

In addition, many production steps require a digital signature. In some instances this is obligatory, while in others the guidelines give some leeway and capitalising on this can lead to financial savings. This calls for expertise that itelligence specialists have gained through their involvement in countless projects over many years.


Large-scale fraud cases have caused legislators around the world to take action. When it comes to product serialisation, it is no longer enough to consider only the outer packaging – especially of pharmaceutical products.

Inner packaging also needs unique identifiers, such as serial numbers. For packaging types like blister packs, this can drive up costs. This is because applying a number to this kind of packaging can require laser technology, which is far more expensive than standard labeling.

But what are the mandatory processes? And where is it necessary to compromise? Those who can answer these questions can potentially save a lot of money.

Research and Development

For future-oriented companies, developing new products with the right properties and best possible cost structure has always been a key focus. Thanks to digitisation in the form of collaboration between business partners during the development process, enterprises can achieve this with less risk and greater cost efficiency than ever before.

The prerequisite for this, however, is that research and development are closely integrated into the existing IT landscape and that processes run smoothly.

Production Safety

Minimising risk to humans, products, and the environment is an every-day duty for chemical companies. In supporting this task, the processes and technologies enabled by the Internet of Things (IoT) can play a decisive role – by simplifying hazardous materials management, for example.

Furthermore, pressure sensors incorporated into chemical pipelines can detect when even minute quantities of hazardous substances are leaking. In this event, they turn off the devices and report the incident to the integrated IT system.

Track and Trace

Today, pharmaceutical companies have to prove that every drug produced reaches the end customer – the pharmacy – in its original condition. This means they have to ensure traceability in batch management, from production to delivery, and guarantee that all products remain within the correct temperature range.

And this is where the Internet of Things comes into play. In conjunction with temperature sensors and labeling, the IoT enables you to track a product throughout its lifecycle and test it in real time.

IT Validation

Companies in the pharmaceutical industry have to validate their IT systems in accordance with guidelines set out by the EU and the FDA. However, the majority of decision makers are unsure exactly which systems this applies to – and to what extent. This uncertainty results in unnecessary costs.

itelligence has used its considerable knowledge of the industry to develop a cost- and risk-optimised project approach that can lead to financial savings of up to 40 percent.

Our Specialties in the Chemical and Pharmaceutical Industry

Medical Technology

Medical technology companies need to focus more than ever on delivering faster and cheaper products that enhance patient health care. With our experience in MHRA, GMP, FDA regulations, audit trail management and serial number packaging processes, we can help you focus on your core business and your customers, and spend less time and money on compliance.

Blood Plasma Industry

Our experience in the blood plasma industry led to the development of a Plasma Best Practices based on SAP ERP. In these Best Practices we combine proven SAP ERP technology with our industry specific solutions.

Our consultants are familiar with the complex business processes and know-how to work in strict validated environments.

Cosmetics Industry

Like the chemical and pharmaceutical industry, legal regulations in the cosmetics industry are incredibly stringent – but they are also unique to the sector.

With many years’ experience in the industry and an IT solution tailored to its specific requirements, itelligence helps you overcome the increasing challenges of the digital age – from in-process product testing and sample management to maintaining a full audit trail.

Gain Visibility and Process Efficiency with SAP S/4HANA

The SAP S/4HANA digital core provides organisations with an intelligent ERP platform and the opportunity to re-imagine core business processes;

  • Drive sustainable growth and innovation: Designing, executing and capturing experiments in a closed loop process leveraging history lab data and knowledge base
  • Gain visibility into business operations at any time: Enabling real-time financial close for faster, more accurate, and more collaborative decision making
  • Introduce digitally-driven Manufacturing: Allowing for event driven adjustments of production plans/schedules, and establishing predictive models for asset maintenance and product quality
  • Ensure agile and responsive Order Fulfilment: Capturing demand in real-time via sensors, run “ad-hoc” S&OP simulations or via automatically fulfil and deliver orders according to safe and sustainable practices
  • Increase your margins through real-time Price and Order Management: Simulating prices and margins anytime, anywhere and at any level of granularity, and integrate real-time pricing quotes with available to promise commitments
  • Take Workforce Safety and Efficiency to another Level: By fully digitising relevant documentation and by tracking and tracing workers exposure to hazards (via sensors), work and security authorisation and location

Discover more about SAP S/4HANA

The Internet of Things – New Opportunities for the Process Industry

For continuing success, life sciences, chemical and pharmaceutical companies need to make product development and production more efficient. Machine-to-machine communication and the digitisation of processes allow businesses to better compete in the market. We help you to define your digital strategy and implement practical IoT scenarios.

From Risk Analysis to Training

Companies have to balance adhering to external regulations with the success of internal processes. They need to abide by the principle of “as much compliance as necessary; as little effort as possible.” For this, you need an IT partner who understands the industry and thinks consistently as well as economically: just like itelligence.

Stephan Limberg, Head of Industry Management for the Process Industry, itelligence AG

30–40% of the Costs Associated with IT Validation Are Avoidable

Implementing industry-specific regulations, laws and guidelines on an IT level can quickly become expensive, as doing so means adapting standard processes.

With solutions specialised for the industry and a tried-and-tested project approach, we can help you reduce this expenditure. This allows you to support logistical processes, including serialisation of packaging, without the need for further customisation. It also enables you to integrate legally relevant processes such as those from REACH.

Towards a Connected Future with SAP GBT

Our customer Sanquin is heavily reliant on valid, transparent data to meet strict compliance regulations. Learn how itelligence supported the producer of lifesaving medicines by implementing the SAP Global Batch Traceability solution. Now, Sanquin can analyse its batch genealogies quickly and accurately to ensure what is most important to the company: patient safety.

Read full story

More Useful Insights into the Chemicals and Pharmaceuticals Industry

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How to Meet All Compliance Regulations While Igniting Profitable Chemical Company Growth

With our specialised integrated industry solution it.chemicals, our proven experts help you streamline your compliance management.

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Enhance HR Processes to Improve ShopFloor Safety in the Life Sciences Industry

By bridging the gap between HR and core business processes, life sciences companies can ensure compliance, improve safety, and secure their future. Master HR Challenges in a highly regulated industry

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Speak to Us Today

Are you searching for answers or would like to receive more information on the life sciences, chemical and pharmaceutical industry? Do you want more detailed advice from our consultants?

Please contact us – we’d be delighted to help you.


For any questions please feel free to contact us.