Increase efficiency across your organisation by enabling end-to-end processes and professional services automation
There is immense pressure on professional services organisations to do more for less. With price pressures and new entrants changing the way services are delivered, professional services organisations are being forced to adopt new approaches.
To succeed, professional services organisations need to put in place a digital vision that addresses emerging business models such as driving outcome-based engagements, providing Knowledge-as-a-Service, and sourcing work through external talent networks. To execute on this, organisations not only need to re-engineer their business processes, but evaluate if they have the right professional services automation platform to deliver on that vision. itelligence is able to call upon our experience of working with organisations to develop end-to-end professional services automation (PSA) solutions that satisfy the requirements of project-driven or resource-intensive organisations. We can support your digital transition and help you gain better efficiencies into core capabilities by focusing on expertise, talent, service delivery and customer engagement.
itelligence has proved itself to be a fast-working implementation partner during every phase of the project.
More and more companies are outsourcing core tasks. But the already complex B2B services market is becoming even more demanding due to varying contract formats and long product cycles – not to mention the search for suitable specialists. In this landscape, only those who have complete control over all fundamental processes with professional services automation are able to survive.
If any of these challenges resonate with you, it is time to rethink your approach and consider professional services automation. You’ll have access to a whole new world of opportunity with the potential to generate new revenue streams, offer digital services, adopt new outcome-based business models, and ensure you can meet ever-changing client expectations.
Gain operational effectiveness by integrating data and processes from the order to the receipt of payment, and consolidate into a central system for all employees to use.
Deliver real-time project visibility ranging from key customer project performance to your organisations overall business health. You can present operational transparency through powerful analytics to gain insight into how projects are managed and services delivered.
Increase resource utilisation through accurate forecasts. Time tracking is consistently managed and you can analyse projects from resource allocation to profitability.
Manage your workforce in the cloud with a proactive, integrated approach to your entire talent management lifecycle. Attract, engage, select and hire the right talent. Provide continuous performance management and retain your top talent.
Gain organisation-wide collaboration using a seamless flow and exchange of information between teams. Benefit from simplified intercompany transactions across geographies, reducing accounting complexity and providing the structure and automation you need.
Generate new revenue streams by offering digital services and adopting new outcome-based business models such as Knowledge-as-a-Service.
Leverage relationships with prospects through contextual and personal communications and analyse data from multiple sources to deliver a unique client experience with professional services automation.
Just like you, we deliver project-based services, and we face very similar challenges. That’s why we understand exactly what is important in your day-to-day business. And we’re putting in the work, just like you are.
Not every company has the real-time data and visibility needed to drive profitable growth. A recent global trend study from research firm PAC shows that just 16% of the 300 small and midsize businesses it surveyed have a highly automated, real-time process to access profitability data. Read the PAC Trend Study
Increase visibility and collaboration across all core operations and, at the same time, lay the foundation for expansion as your business grows. See how easy you can get your professional services solution up and running quickly in the cloud.
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Unlock the real value in data and gain insight into operations. Discover, visualise, plan, predict, collaborate, and drive fact-based decision making throughout your professional services organisation.
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