City, University of London

Dominic Gaukroger, MIS/Development Manager, City, University of London
itelligence are advising us on the optimisation of SAP and aligning us to the future roadmap. itelligence understand our organisation, they clearly understand the Higher Education sector and they are now a strategic partner with the university.

City, University of London is home to students from over 160 countries who benefit from their internationally renowned experience of more than one hundred years’ research and education. The university is an independent member institution of the University of London. Established by Royal Charter in 1836, the University of London consists of 18 independent member institutions with outstanding global reputations and several prestigious central academic bodies and activities.

Challenges and Benefits


  • Difficulties in recruiting specialist SAP resources
  • A small inhouse SAP team struggling to meet the BI requirements of the business
  • Difficulties in finding the right skills to optimise the business process models within SAP BW


  • SAP Support (AMS)
  • SAP BW


  • Data-driven insight through the effective use of SAP BW
  • Improved the health and enhanced the usage of the SAP BW system
  • Access to a talent tool pool of highly skilled SAP consultants

City, University of London

Enhancing Student Data Insight with SAP BW and itelligence

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