SAP Support Expertise – The Full SAP Support Service from itelligence
View our SAP Support Expertise infographic below or download it as a pdf.
SAP Support Expertise from itelligence
itelligence delivers SAP Support Services across the complete SAP landscape with extensive expertise in harmonising, simplifying and optimising your investment in SAP.
SAP Support – Why itelligence?
The UK Number 1 VAR
- Platinum SAP Partner – awarded with 19 special expertise partnerships
- Pinnacle Award for S/4 HANA adoption partner of the year 2016
- Pinnacle Award for global VAR of the year.
Hybrid SAP Support
- A single point of access for cloud and on-premise SAP Support
SAP Support Incidents and change requests called off in 30-minute blocks
- SLA, KPI and detailed AMS statement reports provided each month by Service Delivery Manager
- SAP License Audit assistance as value-add maintenance service
Local UK SAP Support
- 60+ UK-based consultants
- 24/7, 365 P1 basis cover (TMS customers)
- UK based resources
- 10 global datacentres – all with a UK front-facing team
- 90%+ customer satisfaction from ticket resolution surveys
SAP Support Expertise – The numbers speak for themselves
- Average of 15+ years SAP experience in UK SAP Managed Services division
- 330+ maintenance and AMS customers
- 500+ customers in the UK
- 5000+ customers worldwide
- 23 global managed services offices
SAP Support – Find out more
• Read our SAP Support home page for more information
• Find out more about our SAP Support Services
• Download our SAP Support Services brief: SAP Support: Take your SAP digital journey from strategy to project to support with itelligence
• Download our infographic: 10 questions your SAP Support Partner hopes you never ask!
• Download the infographic from this page: The full SAP Support service
• Contact us by email