SAP Service Cloud is a field service management solution that provides “one-stop” for customer service, field service and service management.
Trends in Field Service Management
All posts of Bob Meyer
5 Trends Driving Change in Customer Experience
Learn about 5 trends driving change in customer experience and how SAP C/4HANA can help you to meet the challenges of the digital economy.
Digital Transformation: A Look Back at 2017 and What’s to Come in 2018
Read the perspectives of Bob Meyer, Vice President CEC Hybris, about digital transformation in 2017 and predictions for what’s to come in 2018.
Subscription Services in a B2B Environment: New Models of Thinking
Subscription services are an example of the impact of B2C on the B2B environment, causing B2B companies to rethink their business models.
A Major Key to Digital Transformation: Integrations
Digital transformation is about having data from all sources at your fingertips, and integrations are the mash that binds it all together.
Digital Transformation: A Single View of the Customer
What exactly is a single view of the customer? Learn about the criteria that all initiatives to drive a better user experience should address.
Digital Transformation: Where Do I Begin?
In reality, digital transformation is a mindset change that must fully align around the customer. Here are some ideas on how to get started.
What is Digital Transformation?
What is digital transformation? That’s the question many business leaders are struggling with in today’s digital economy.
Bob Meyer
Biography
Bob Meyer serves as the Vice President of the SAP Hybris line of business at itelligence. Bob has been in the technology space for over 25 years. For the past 19+ years Bob has been focused on delivering ecommerce solutions for B2C and B2B customers. Bob is directly involved in providing both strategic and tactical leadership across the business. He is focused on helping clients realize the potential of digital transformation to help their business grow today and into the future. Bob holds and Executive MBA from Northern Illinois University and a B.A. in Management and Organizational Behavior from Benedictine University.