This podcast discusses one of the biggest shopping days of the year, and how it is a disaster from a customer experience perspective.
The CX Angle Podcast: Solving Customer Experience for Black Friday
All posts of itelligence
The CX Angle Podcast: AI, Smart Speakers and Virtual Assistants
This podcast discusses the rise in popularity of smart speakers and voice technology and its current/future impact on customer experience.
The CX Angle Podcast: CRM Pitfalls and Recommendations
In this podcast, itelligence experts discuss three different pitfalls and recommendations to consider when implementing CRM for sales teams.
The CX Angle Podcast: Barriers that Impact Customer Experience
In this episode of The CX Angle podcast, itelligence experts discuss eliminating barriers that impact your ability to deliver a great customer experience.
The CX Angle Podcast: CX Winners – Domino’s
In this episode of The CX Angle podcast, itelligence experts discuss the success of Domino’s Pizza in transforming their customer experience.
The CX Angle Podcast: Why Talk About Customer Experience?
In the first episode of The CX Angle podcast, itelligence experts discuss the importance of customer experience and why we should be talking about it.
Ventana Research Reveals that a Single Platform is Key for Collaborative Enterprise Planning
Blog article from Digitalist Magazine discusses Ventana Research study that shows a single platform is key for collaborative enterprise planning.
New Study Shows Leaders Adopting Collaborative Enterprise Planning
Read a blog article from Digitalist Magazine that discusses a study from Ventana Research regarding collaborative enterprise planning.
Redefining the Role of FP&A
Read a blog article from Digitalist Magazine that explores the changing role of FP&A in today’s dynamic, complex business environment.
Redefining Organizational Planning and Reporting Processes
Read a blog article from Digitalist Magazine that discusses the value of redefining organizational planning and reporting processes.
