In this podcast, we talk with Jimmy Dickinson, Vice President at itelligence, about how younger generations are impacting customer experience.
The Generational Impact on Customer Experience
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3 Reasons to Work With the Japanese Based Global IT Provider NTT DATA
Learn from a recent IDC anaylst review why they cover our partner’s strategy to expand global digital offerings and to deliver value to clients based on regional needs.
Positive and Negative Effects of Amazon on Customer Experience
In this podcast, Bob Meyer, Ryan Kubec and Jeremy Cross discuss the perceived positive and negative outcomes of Amazon’s influence on customer experience.
The CX Angle Podcast: Retail Trends During COVID-19
In this podcast, Sterling Raehtz from ShopperTrak joins our experts to discuss how the retail industry has trended during the COVID-19 pandemic.
The CX Angle Podcast: 5 CX Trends from COVID-19
In this podcast, we discuss 5 customer experience trends during the COVID-19 pandemic, how businesses are coping, and what it means for the future.
The CX Angle Podcast: CX during a Pandemic
In this podcast, we discuss how customer experience has been impacted by societal changes due to the COVID-19 pandemic.
The CX Angle Podcast: CX and the Retail Industry
In this podcast, we discuss the impact of customer experience on the retail industry with Sterling Raehtz, Business Development Manager for ShopperTrak.
The CX Angle Podcast: CX Winners and Losers – Hertz and Kroger
This podcast discusses two companies in terms of the customer experience they are providing to customers: Hertz and Kroger.
The Future of Cloud Migration
Businesses are innovating for the future. Computing has changed since the introduction of the simple abacus structure and the large massive computing machines inside the corporate icebox. Now some tablets work like desktop computers with…
The CX Angle Podcast: Customer Experience and Manufacturing
A podcast with itelligence industry expert Brian Everett and Jeremy Cross explores how the manufacturing industry is handling customer experience.
itelligence
Biography
Our experts are keen to stay up to date with new developments and always share their insights, knowledge and opinions from all around the world. They cover a wide range of IT and business-related topics, including SAP and industry expertise as well as management issues. Most of them have gained many years of experience in the area of SAP - always close to the customer. That’s why they know the requirements of the market, of our customers and their customers’ customers/ partners. Get inspired and contact us if you would like to talk to them directly.
Our topics
- Analytics 44
- Application Management Services 7
- Artificial Intelligence 5
- Cloud 80
- Company News 21
- Customer Services 3
- Digital Transformation 85
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- Managed Cloud 12
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- SAP C/4HANA 5
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- Security & Compliance 14
- Supply Chain Management 17
- User Experience 28