This podcast discusses one of the biggest shopping days of the year, and how it is a disaster from a customer experience perspective.
This podcast discusses the rise in popularity of smart speakers and voice technology and its current/future impact on customer experience.
Learn about what itelligence Maintenance Support offers, our team, and tips for expediting your support messages in our system.
In this podcast, itelligence experts discuss three different pitfalls and recommendations to consider when implementing CRM for sales teams.
In this episode of The CX Angle podcast, itelligence experts discuss eliminating barriers that impact your ability to deliver a great customer experience.
In this episode of The CX Angle podcast, itelligence experts discuss the success of Domino’s Pizza in transforming their customer experience.
In the first episode of The CX Angle podcast, itelligence experts discuss the importance of customer experience and why we should be talking about it.
NTT DATA was named as a Challenger for SAP S/4HANA Application Services by Gartner based on its ability to execute and completeness of vision.
Highlights of the SAP SAPPHIRE NOW 2019 event from the perspective of a first-time visitor and an overview of some customer presentations.
An argument for why you should not assume you need an SAP enhancement pack upgrade, based on case studies with customers that moved directly to S/4HANA.