This podcast discusses the rise in popularity of smart speakers and voice technology and its current/future impact on customer experience.
In this podcast, itelligence experts discuss three different pitfalls and recommendations to consider when implementing CRM for sales teams.
In this episode of The CX Angle podcast, itelligence experts discuss eliminating barriers that impact your ability to deliver a great customer experience.
In this episode of The CX Angle podcast, itelligence experts discuss the success of Domino’s Pizza in transforming their customer experience.
In the first episode of The CX Angle podcast, itelligence experts discuss the importance of customer experience and why we should be talking about it.
SAP Service Cloud is a field service management solution that provides “one-stop” for customer service, field service and service management.
Learn how SAP Sales Cloud is using machine learning and artificial intelligence for opportunity scoring, lead intelligence and more.
Learn how SAP Customer Data Cloud can help your business address many of the requirements of the GDPR and other data privacy regulations.
Learn how SAP C/4HANA taps directly into the digital core of SAP S/4HANA, simplifying the links and smoothing the path between front office and back office in one simple chain of processes optimized for machine learning, IoT and Blockchain.
Learn why it’s time for a next-generation CRM to drive customer experience through a series of moments that feel genuine and engender trust.