Digital transformation is about having data from all sources at your fingertips, and integrations are the mash that binds it all together.
What exactly is a single view of the customer? Learn about the criteria that all initiatives to drive a better user experience should address.
In reality, digital transformation is a mindset change that must fully align around the customer. Here are some ideas on how to get started.
What is digital transformation? That’s the question many business leaders are struggling with in today’s digital economy.
As customers take control of the sales process, businesses need tools to drive strong customer engagement and guide them on the path to purchase.
Cloud deployment is no longer just gaining traction. Explore some of the common myths and benefits it provides to your sales organization.
This is the first in a series of blogs on sales challenges and customer engagement. Learn how a comprehensive CRM system allows you to create value.
With an omni-channel commerce platform, both B2C and B2B companies can make sure they meet the needs and wants of every single customer in any setting.
An omni-channel customer experience ensures all of the channels have a consistent look and feel, making the buying experience easier and less frustrating.