Customer Experience Today — Let’s Cut to the Chase.
In the past you had weeks to close a deal. Today, it might only take 60 seconds – and if you haven’t convinced a customer in this time, you lose out.
So, what can you do to keep their attention?
A consistent experience no matter the device, personalized content and offers, multiple payment and delivery options across every channel: If you can impress your customers and be relevant to them, you create the chance to build strong, long-term customer relationships.