Achieving World Class Service with SAP Cloud for Service

online
10/01/2015

Today’s customers are hard to please. Value-savvy, socially engaged, and better informed, their demands are higher than ever before.

As a result, customer service has to master multiple challenges – always being one step ahead of the customer, having access to relevant information to solve cases quickly, and gaining insight into service center performance and customer satisfaction.

By leveraging the unprecedented speed and flexibility of SAP Cloud for Service, you can take customer service to a whole new level. Join us for ac complimentary one hour demo of SAP Cloud for Service and learn how you can:

  • Deliver a consistent experience across all channel – email, web, chat and phone
  • Equip agents with complete, up-to-the-minute customer information
  • Improve productivity with intuitive design and easy integration to your existing knowledge base
  • Share relevant information across your enterprise
  • Get real-time insight into performance with powerful analytics and dashboards

View the recording from October 1st to learn all of this and more.

Follow us: