Retail Industry Solutions

We can help you engage with your target retail audience and leverage advanced industry solutions to meet and exceed sales and profitability goals. Consumers are now in control of the buying experience. Their expectations for real time, personalized information to be consumed at a time and on a device of their choosing is the new normal. Gain a 360-degree view of consumer behavior with help from our retail solutions. Engage with your target audience at any touch point and leverage the SAP merchandise management and supply channel functionality to help you meet and exceed your sales and profitability goals.

Customer Centric Marketing and Merchandising

Keep pace with fundamental industry change – such as show-rooming, online price comparisons, and rapidly changing assortments – with our customer-centric merchandising solutions for retail. Stay on top of shifting buyer habits by building customer knowledge into your processes – and respond to trends in real time using the latest leading-edge technology.

  • Predict, understand, and adapt to customer behavior with powerful analytics
  • Plan and deliver assortments based on current shopper preferences and trends
  • Win new customers with compelling retail promotions and marketing campaigns
  • Drive top-line growth and improve customer satisfaction with strategic pricing

OmniCommerce Customer Experience

Serve a new generation of shoppers that expects a unified customer experience across in-store, online, mobile, and social media channels – with our omni-channel retailing and point-of-sale (POS) software. Generate positive brand perception, influence consumers at the point of decision, and continually exceed customer expectations.

  • Maximize visibility across all channels to better understand customer needs
  • Ensure customers can buy from almost anyone, anywhere, at any time
  • Offer a superior shopping experience with a tailored, integrated POS system
  • Gain deeper, omni-channel insight into your customer base
  • Build customer and brand loyalty on a personal, one-to-one basis
  • Deliver products and services designed around customer needs

Customer Driven Supply Chain

Maximize efficiency across your retail business and improve service – using customer-driven supply chain management (SCM) software from SAP. Our solutions can help you respond to the hyper-connected customer faster – with quick access to dynamic market information and real-time insight into demand.

  • Gain greater forecast accuracy and optimize inventory – for higher customer satisfaction
  • Improve service levels, hone brand strategy, and easily comply with vendor restrictions
  • Deliver products on time and on promise – how, when, and where customers want them
  • Reduce operational expenses and find new ways to minimize transportation spend

Boost Financial Results & Return on Capital Employed

Improve all aspects of your organization’s financial health – from smarter accounting to a faster financial close – with our financial management solutions for the retail industry. Streamline and integrate your finance processes, enhance cash flow and profitability, and reduce the cost and effort of managing risk and compliance.

  • Boost financial results and return on capital employed (ROCE)
  • Use real-time insight to effectively manage risk and compliance
  • Generate rapid, accurate reports and achieve a faster financial close
  • Reduce the cost of finance as a percentage of your revenue

Talent Management

Better manage your most important asset – your people – with our HR software for the retail industry. Automate your core HR and payroll processes, improve talent management, run powerful workforce analytics, and find new ways to boost employee productivity and engagement.

  • Attract, hire, and train the right talent for your business – and measure employee success
  • Leverage your best people when and where you need them by managing your workforce in real time
  • Identify workforce trends at an early stage to predict employee demands
  • Empower your workforce with self-service access to business content, applications, and services
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