It’s time to have the full-spectrum SAP hosting conversation

Managing SAP can become a frustrating task for IT directors of midsized organizations without the resources to fully staff a dedicated, experienced internal team. For these directors the challenges often becomes trying to find methods to consistently and reliably protect and maximize the investment on a daily basis, while showing ROI and finding time to focus on core business needs. This is where our hosting services conversations usually start. Fortunately for IT directors these services are part of the full spectrum of efficient, flexible and cost-effective 24/7 capabilities a leading managed hosting services organization like itelligence delivers.

But these aren’t the only issues decision makers should be evaluating and proactively addressing as they consider the advantages of hiring a hosting partner. Instead, beyond the highest levels of full hosting, monitoring and SAP Basis administration services, directors also should focus on having the very best in physical protection. For example, if an organization’s internal IT department or current hosting vendor doesn’t have a data center that meets and exceeds the highest standards for security, redundancy, connectivity and availability, there could be danger ahead. A hosting partner should provide this peace of mind.

Finally, if they aren’t already, IT decision makers need to escalate conversations with hosting partners to detailed discussions of how the partner can help their organization respond when a disaster strikes. I unfortunately find, despite our best efforts at the earliest stages, this urgent conversation doesn’t receive sufficient internal consideration until it’s too late. The last thing directors need to worry about it is what to do if and when the power goes out. Again, this is where a true, world-class hosting partner can make the difference—both by helping organizations plan ahead and by providing a full spectrum of emergency basis services and disaster recovery protection whenever and wherever the need arises.

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