Sales and Marketing

Drive Customer Engagement

Upgrade your sales and marketing processes for the digital, customer-driven era.

Bring Marketing and Sales Closer Together

In the digital age, customer engagement has taken on a new importance. Close collaboration between sales and marketing is crucial; professionals from both teams should support each other even as they accompany the customer throughout his or her journey. Marketers and salespeople must be able to communicate with interested parties via any channel, providing a consistent, tailored service. They also have to be equipped to answer queries, dispel doubts, and explain why their offering is the perfect fit. When it comes to facing the challenges of modern-day sales, clever tools for marketing analysis and campaign management can prove invaluable.

Excellent sales experiences motivate 81% of clients to buy from a vendor again.

itelligence: Experts in Sales and Marketing Solutions

Benefit from our vast experience in tried-and-true CRM projects as well as future-oriented SAP Hybris transformation projects. With over 50 SAP Hybris implementations across a range of organizations and industries, and over 250 SAP Hybris consultants, we help our customers around the globe achieve sustained business growth.

And due to our close relationship with SAP, we are involved in the development of new solutions from the outset. Moreover, our experts are present in 24 countries, meaning that you can rely on our expertise and round-the-clock support wherever you are.

Guide to Selling in the Digital Era

Your marketing, sales and customer service teams are at the front line, dealing with customers every day. To ensure your business stands out from the pack, they need the ability to deliver a relevant customer experience every step of the way in your customers’ journey.

Our Awards

  • Winner of SAP Hybris 2017 Partner of the Year Award
  • Winner of SAP EMEA Award for Partner Excellence 2017 for Customer Engagement
  • Holder of SAP Hybris Gold Partner status
  • SAP Hybris Global General Business Partner of the Year 2016

Are You Facing Business Challenges in Sales and Marketing?

Generate leads and make the most of opportunities

Engage with customers on all channels and allow them to make purchases anywhere, at any time.

Leverage 360° customer insights

Use detailed information on customer behavior to provide a unique sales experience, boosting the chances of a sale and encouraging loyalty.

Boost sales effectiveness

Identify the most profitable leads, and ensure salespeople have the information they need at hand to make convincing sales pitches.

Gain insight into your market using real-time analytics

Access live, reliable data on customer behavior and preferences – whether you are in the office or on the move.

Develop and execute multi-channel campaigns

Create campaigns to reach potential customers across all channels with personalized content to improve success rate.

Simplify marketing automation

Save time, money, and effort by automating a range of processes – from creating marketing campaigns to managing leads.

Omnichannel Commerce

With access to a wider variety of online shopping channels, today’s customers are more empowered than ever before. Companies must interact at multiple touch points and provide a shopping experience that is unique to the individual.

Learn more about omnichannel commerce

BEHRINGER GmbH

With the help of the structured customer data from the SAP Hybris Cloud for Customer and SAP ERP, we can keep an eye on all customer activities. We can also guarantee holistic supervision of the highly complex projects worldwide due to the mobile solution. Thanks to competent consultancy and professional project methodology, we launched the system with no difficulty.

Christoph Brauß, Head of SAP Business Processes, BEHRINGER GmbH

How Our Customers Benefit from Us

FOSS, Hillerød, Denmark

Foss has just completed the global CRM roll-out project of introducing SAP to all sales staff and technicians. SAP is now available on 600 employees’ telephones and tablets. Great potential for efficiency.

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Sluyter Logistics B.V., Rotterdam, Netherlands

Sluyter Logistics, a Dutch full-service provider with 275 employees working across nine locations, offers tailored, cost-efficient solutions for any logistical issue.

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Bilkent Holding

Many of Turkey’s best-known brands and major players are part of Bilkent Holding. Comprising a total of over 20 companies across nine industries, the group’s scope of activities is far-reaching.

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BEHRINGER

Within just 5 months itelligence implemented SAP Hybris Cloud for Customer at BEHRINGER. The leading supplier of band and circular saw technology is now able to collect and centrally organize smart customer data.

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Dürkopp Adler

With SAP Hybris, implemented by itelligence, Dürkopp Adler has a sound e-commerce strategy platform for the future.

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Reis Makina

Operating as the distributor of Makita and Dolmar, Reis Makina is one of the world’s biggest electric home appliances supplier in the machinery industry.

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Silverline

Silverline has started its operations in 1994 as a part Silver Group. Today Silverline became a leader brand in the built-in kitchen appliances industry.

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Komşufırın

Komşufırın is a leading Turkish bakery chain who succeeded the unique harmony of the traditional bakery concept with modern production techniques.

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Desa

Established in early 1970’s, Desa has become a major player in the Turkish leather goods industry.

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Ekol

Having earned the title of «fastest expanding Turkish logistics company in Europe», Ekol currently serves with a storage space of more than 100,000 m2 and a workforce of 1,200 multinational employees.

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Eliminate data silos and fragmented customer information in different systems such as ERP, CRM, and social media.

SAP Hybris - Effective Sales and Marketing Processes Call for Effective Tools

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Learn What Our Experts Say about Sales and Marketing

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