HR Technology Trends: Top 5 Priority Business Processes to Improve

The first quarter of our HR Technology Survey has supplied us with some interesting insights into the HR industry and what professionals like you care about most. One area that sticks out is business process improvement. We found 5 top business processes that HR professionals across the board agree need improving when it comes to technology.

1. People Analytics

HR teams have traditionally been slow to adopt the idea of people analytics. However, using people analytics technology has many benefits. With this type of software, HR professionals have a view into previously inaccessible data. This allows for increased operational efficiency because you are now able to forecast turnover and retirement rates, determine how many new employees are needed to keep the workforce healthy, find out the characteristics of top-performing employees, discover what factors motivate excellent employees to quit, and bolster right-fit hiring decisions.

2. Engagement

Employee engagement has proven vital for maintaining a healthy workforce and improving your employees’ experiences. HR professionals are realizing more and more the importance of implementing HR technology to help with this endeavor. This technology can be leveraged in many ways. These include online portals for easily sharing company information, self-service tools for both employees and management, and social collaboration tools that allow employees to stay connected and understand what is going on across the business.

3. Learning

A learning management system (LMS) is important for the obvious reason – allowing employees to access advanced learning opportunities. However, it actually contributes to many of the other priorities on this list as well. Deploying an automated LMS allows HR departments to access key attributes and certification levels through their connected people analytics software. An LMS can also contribute to positive employee engagement. Making it available as an accessible online portal, with self-service tools showing what needs to be done or what is recommended for advancing your skills, helps employees stay engaged with the organization and advance their own set of skills.

4. Culture

There is no question that building and sustaining a competitive company culture is important for attracting top talent to your organization. However, doing it successfully has been proven challenging at times. HR professionals are making this a top priority as part of their digital transformation. As with learning, culture is intertwined in every other priority on this list. HR technology can help set the tone for your company’s culture starting with recruitment and going all the way through retirement. It helps to take the guesswork out of recruitment, increase employee engagement, provide instant access to pay and benefit information, ensure compliance measures are met, and allows for more accurate performance management.

5. Workforce management

HR technology for workforce management helps HR professionals improve and make company-wide decisions regarding key workforce challenges. A workforce management solution is designed for business execution with insights and tools needed to take meaningful action. HR professionals find value in expertise that built-in HR metrics and benchmarks provide. You can also find access to an expert peer community to share ideas and best practices for handling your top workforce management concerns.

HR technology is vitally important in the digital transformation that is going on across organizations. If you’re not transforming with the times, you’re going to be left behind your competition. Our survey results show that these are top priorities today for improving upon business processes. Do you agree?