While wholesale distribution companies’ primary business objectives may not have changed much over the last 20+ years, market forces, customer expectations and technology advancements are significantly changing the ways business gets done. Forward-looking executives continue to understand the new capabilities provided by cloud-based solutions and sales analytics, among others, and how those can translate into competitive gains in terms of operational efficiency, profitability and online channel expansion. These same decision makers also increasingly are realizing how core technologies such as updated ERP systems can provide inherent advantages that enable faster assimilation to ongoing business evolution and a stronger platform from which to innovate to reach new, strategic business goals.
Based on his firsthand work with hundreds of distributors over the past two decades, the following expert paper by Stefan Hoffmann, Wholesale Industry Principal, provides an overview of seven key distribution industry trends. We invite you to take a deeper look into Stefan’s analysis, predictions and recommendations to distributors for keeping pace with business evolution and avoiding the perils of falling behind.