itelligence Earns SAP Partner Quality Accreditation
Longtime SAP Partner Drives Continued Success for Customers
CINCINNATI — December. 14, 2016 — itelligence, Inc. today announced it has received accreditation for a global partner quality program by SAP SE (NYSE: SAP). Awarded by the SAP Partner Service Delivery organization, the accreditation commends itelligence for its demonstration of clear standards and processes and recognizes improvements in quality, risk and project management frameworks in alignment with SAP quality principles.
“As businesses work to solve challenges, the importance of a proven and trusted partner has never been more evident,” said Steve Niesman, president and chief executive officer, itelligence, Inc. “After more than 25 years as an SAP partner, we understand the challenges our customers face and are committed to delivering quality support and guidance from start to finish. This accreditation is a testament to our team’s dedication as well as our ongoing success, which could not be possible without our continued partnership with SAP.”
itelligence has been an SAP partner for North America since 1993 and an SAP global partner since 1989, and provides expertise on SAP® solutions to help its customers with implementation, application management and hosting through each stage of the process. As a frequently awarded SAP partner, itelligence is SAP-certified in cloud services, an SAP-certified provider of hosting services for SAP HANA® Enterprise Cloud and an SAP platinum partner, among other achievements. itelligence is closely aligned with the key principles of quality that SAP believes are integral to the success of every implementation, designed to deliver high-quality software and support while providing the right processes, tools and services to drive successful projects and delivery.
Businesses today are continually challenged to manage risk in increasingly complex projects. As a certified member of the partner quality program, itelligence will be able to help SAP customers avoid escalations, maintain profits, reduce profit dilution and improve successful delivery through the program lifecycle. In addition, the program offers a quality approach for sales processes and delivery methodologies through access to enhanced SAP channel quality templates and processes.
SAP’s annual partner quality plan and quarterly quality reviews form the basis for the global partner quality program and provide a framework to monitor joint performance and measure success. Partners are required to submit annual quality plans that showcase how they will continue to improve during the year ahead. In addition, the quarterly quality reviews enable joint risk monitoring via open bilateral communication as well as identifying and preventing issues.
itelligence, Inc. is a wholly owned subsidiary of itelligence AG, an international full-service solution and consulting company with a global presence in 23 countries. itelligence provides a broad range of consulting and customer support services to further maximize SAP solutions, including implementations, application management services and hosting. itelligence also provides support for solutions including the SAP BusinessObjects™ Business Intelligence suite, mobile solutions, SAP S/4HANA®, SAP ERP Human Capital Management and SAP SuccessFactors® solutions, and office of CFO solutions including SAP Business Planning and Consolidation and SAP solutions for governance, risk and compliance (GRC). itelligence is an SAP gold partner authorized to resell SAP Business All-in-One and SAP BusinessObjects™ business intelligence solutions, an SAP global services and SAP global hosting partner, and an SAP-certified global provider of application management services. itelligence also holds global quality accreditation by the SAP Active Quality Management organization for demonstrating clear quality standards and processes.
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