Strengthen Customer Relationships with Optimized Incentive Management via it.smart suite
Whether you’re a manufacturer, wholesaler, or distributor, your customers and business partners always want to feel valued and that you are providing them with a high-quality service. There are many other vendors on the market with a diverse range of offers looking to acquire new business. If you don’t incentivize existing clients at your business, you may face poor customer retention. The best way to keep your customers on side is with incentive programs.
Incentive programs ensure your customers or business partners want to continue using your product or service by giving them reason to do so. By analyzing trends and even offering your clients or vendors rebates or promotions when they aren’t completely satisfied, you can turn a negative situation into a positive one. it.smart suite from itelligence is the all-in-one incentive management AddOn for business of all sizes to help you build lasting business and customer relationships.
Our it.smart suite enhances the best parts of SAP to create a robust, complex incentive management solution, especially designed for industry specifics.
If any of these scenarios sound familiar to you, it.smart suite could be exactly what you’re looking for. itelligence developed the AddOn to work with SAP S/4HANA systems in a diverse range of industries, with a focus on wholesale and the process industry.
Manual processes take up a considerable amount of time, with some companies dedicating entire departments to this task. it.smart suite enables you to automate key aspects of incentive management, such as rebates, accounts payable, and accounts receivable. As a result, you mitigate human error and ensure you don’t leave money on the table – boosting efficiency and profitability. You free up internal resources so you can focus on your core business.
it.smart suite is an enhancement of Condition Contract Management (CCM) – SAP’s best practice model. This allows you to store agreements between you and your business partners as well as important information, such as prices and conditions. CCM forms the foundation of this module, ensuring you always operate to the highest SAP standards and can get started with the AddOn quickly.
Different industries have significantly different requirements and incentive programs. While it.smart suite was designed with an emphasis on wholesale and the process industry, it has a wide range of functions that support almost any industry that uses incentive programs. Functions include billbacks, chargebacks, commissions, rebates, and trade promotions. You might not need all of these for your business, but the option is there if your requirements change.
Many companies handle different incentive programs and processes, such as rebates and billbacks, on different platforms. This can take up a lot of time and make it difficult to keep track. With it.smart suite, you maintain all incentive programs and related processes on a single, centralized platform featuring an intuitive user interface. In this way, you maintain a clear overview and always keep sight of the bigger picture.
itelligence has worked closely with companies of all sizes for more than 30 years. We help businesses get the most out of SAP solutions and have designed AddOns to provide extra features and functions. We support companies with end-to-end SAP services, from drawing up a plan to implementation, maintenance, and support services.
Are you looking for further information on it.smart suite? Do you require more detailed advice from an expert?
Just contact us – we will be glad to help you.
Have questions? Please contact us.