SAP C/4HANA (SAP Hybris)

Sell Smarter. Act Faster. Be Relevant. Everywhere.

Create Lasting Customer Impact

Are you ready for the digital revolution?

Every second we exchange more information electronically than was stored on the entire internet 20 years ago. 3D printing means we can create objects as easily as we can print a document. Cars can drive themselves – and navigate busy traffic more carefully than any human driver.

All of these examples illustrate the profound and lasting impact the digital revolution is having on our society and the economy. And it is only the beginning. Business disruption is inevitable. The question is — will you lead your own disruption through digital transformation or will existing competition and new forces disrupt it for you?

Digital transformation is a must for companies to survive and thrive as customers demand to be more engaged with your business the way they want to, not the way you’ve always done things.

itelligence can help to transform your business with a full line of digital solutions powered by SAP C/4HANA (Hybris), including solutions for Sales, Commerce, Marketing, Service and Billing.

Understand customer insights in real-time with SAP C/4HANA (Hybris)

In today’s digital economy, customers have dramatically higher expectations for their buying experiences. They demand personalized service, more options and seamless consistency across multiple channels.

With SAP C/4HANA (Hybris), your business can develop a more complete and nuanced understanding of your customers, so you can engage with them intelligently and deliver a richer buying experience built specifically for them.

Gain insight into customer intent by capturing and consolidating real-time customer data into a single view. Combine online and offline resources to automatically create dynamic customer profiles.

itelligence can help you navigate the digital transformation process by leveraging our industry and process expertise and utilizing the SAP C/4HANA (Hybris) suite of solutions. These solutions can power your business needs now and into the future.

Key Benefits


Puts customers at the center of your business with deeply integrated features that help build trusted experiences.

Speed to market

Open and extensible customer experience platform that shortens innovation cycles via a modern micro-services architecture.

Modular CRM system

Modular applications for easier adoption of best-of-breed functionality with the ROI and scalability of a suite.

Delivering the Best End-to-End B2B Customer Engagement

To be agile enough to respond quickly to your customers’ needs, wherever they might be – you need the right tools. This video will give you an overview of how in the B2B world SAP C/4HANA’s (Hybris) end-to-end solutions can support every stage of your business.


SAP C/4HANA (Hybris) Sales Cloud enables you to have a single view of your customers, providing the data and insight to engage them anywhere. Change your thinking from sales force automation to sales enablement so you can sell effectively to the right people, anywhere, at the right time.

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SAP C/4HANA (Hybris) Commerce Cloud provides the framework to enable your customers to find and, more importantly, transact the way they want to engage. Give your customers a consistent and meaningful experience across every channel — whether that’s a desktop, mobile device or whatever technology comes next.

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SAP C/4HANA (Hybris) Marketing Cloud helps you to better understand your customers so you can respond to their behavior in real-time to deliver what they want, when they want it. Regardless of how and when they choose to interact, you’ll have the ability to deliver highly personalized experiences.

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SAP C/4HANA (Hybris) Service Cloud helps you to keep your customers coming back through customer service that drives true engagement.  Transition your mindset that services is only a post-sales activity and deliver an omni-channel experience for your customers across any device.

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Customer Data

Provide secure digital experiences that put consumers in control of their preferences and personal data – to boost customer retention, brand loyalty and lifetime value. Create trust with transparency and facilitate compliance with data protection laws.

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Solution brief: Simplified Front Office with SAP Hybris

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Industry brief: Trade Successfully on all Channels with Omni-Channel Commerce

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Infographic: What Defines a Good Omni-channel Customer Experience?

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How Our Customers Benefit From Us


Koleksiyon, being one of Turkey’s most deep rooted furniture manufacturers established in 1972, continues its development today with stores in Istanbul, Ankara, Izmir, Antalya, Adana, Bodrum and Gaziantep in Turkey, with offices in EU countries, the Middle East and the USA.

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MOPAŞ will catch the high speed of e-commerce in the world with digital transformation!

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FOSS, Hillerød, Denmark

Foss has just completed the global CRM roll-out project of introducing SAP to all sales staff and technicians. SAP is now available on 600 employees’ telephones and tablets. Great potential for efficiency.

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Sluyter Logistics B.V., Rotterdam, Netherlands

Sluyter Logistics, a Dutch full-service provider with 275 employees working across nine locations, offers tailored, cost-efficient solutions for any logistical issue.

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Bilkent Holding

Many of Turkey’s best-known brands and major players are part of Bilkent Holding. Comprising a total of over 20 companies across nine industries, the group’s scope of activities is far-reaching.

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Within just 5 months itelligence implemented SAP Hybris Cloud for Customer at BEHRINGER. The leading supplier of band and circular saw technology is now able to collect and centrally organize smart customer data.

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Dürkopp Adler

With SAP Hybris, implemented by itelligence, Dürkopp Adler has a sound e-commerce strategy platform for the future.

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Komşufırın is a leading Turkish bakery chain who succeeded the unique harmony of the traditional bakery concept with modern production techniques.

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Reis Makina

Operating as the distributor of Makita and Dolmar, Reis Makina is one of the world’s biggest electric home appliances supplier in the machinery industry.

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Established in early 1970’s, Desa has become a major player in the Turkish leather goods industry.

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